Web Content Specialist- Hybrid (DMV)

ICF • Reston, VA

6d • Hybrid

About The Position

ICF is seeking a Web Content Specialist with experience in writing and editing, documentation, writing/editing effective training materials, using a presentation app, providing quality control of data/content, and presenting outreach training to staff. The position edits content and manages any reviews needed, and uses content management systems (CMS), including Drupal 10, to upload, maintain, and post content on agency websites and intranets. This involves optimizing text for SEO and ensuring all web pages are compliant with federal accessibility laws (Section 508). In addition, this position will coordinate the Agency’s quarterly certification process for up-to-date information. The individuals must have the ability to use graphic applications to crop, recolor, resize, and manipulate web images when needed. This position will coordinate processes and procedures. The position performs database content coordination, entry, editing, sorting, and filtering through a graphical user interface. Backend programming, Drupal development, module administration, and website configuration are not required. Web experience is required.

Requirements

• Experience in writing and editing
• Experience in documentation
• Experience writing/editing effective training materials
• Experience using a presentation app
• Experience providing quality control of data/content
• Experience presenting outreach training to staff
• Experience using content management systems (CMS), including Drupal 10
• Experience optimizing text for SEO
• Experience ensuring web pages are compliant with federal accessibility laws (Section 508)
• Ability to use graphic applications to crop, recolor, resize, and manipulate web images
• 5–7 years of experience in web content management
• 3 years of experience within the last 5 years including: Web writing, editing, proofreading, and content quality control
• Drupal or comparable enterprise CMS experience, preferably Drupal 10
• Section 508 web accessibility, including meaningful alternative text
• SEO
• SharePoint and database content coordination
• Basic web-image editing and optimization
• Development of training materials and user documentation
• Stakeholder coordination
• Ability to meet short deadlines across multiple concurrent assignments

Nice To Haves

• Transportation experience, especially highway and surface transportation.

Responsibilities

• Create, edit, maintain, and publish content for FHWA Drupal websites, SharePoint sites, research-project databases, and other online platforms.
• Write web pages, articles, alternative text, user manuals, training materials, and procedural documentation.
• Coordinate reviews and approvals.
• Monitor content for accuracy.
• Correct broken links and formatting.
• Support quarterly certifications.
• Recommend improvements to readability, organization, usability, and navigation.
• Apply to GPO Style Manual, Chicago Manual of Style, plain-language principles, SEO practices, and Section 508 requirements.
• Coordinate processes and procedures.
• Perform database content coordination, entry, editing, sorting, and filtering through a graphical user interface.

Benefits

• ICF is an equal opportunity employer.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level