Web Content Specialist

Syms Strategic Group, LLC (SSG) • Washington, DC

3d • $60,000 - $75,000 • Onsite

About The Position

Syms Strategic Group (SSG) is seeking a talented Web Content Specialist to provide professional writing, editing, and proofreading services for the Department of Transportation (DOT), Federal Highway Administration (FHA). This full-time position requires experienced candidates who can create clear, impactful content for diverse audiences and communication channels. The role involves refining publication documents, marketing materials, and Public Roads magazine content, while maintaining version control and quality assurance. Deliverables include a wide range of materials such as marketing plans, newsletters, flyers, brochures, fact sheets, guides, posters, postcards, scripts, transcripts, social media posts, presentations, exhibit materials, web content, talking points, FAQs, alternative text, and surveys. The specialist will also provide editorial support for publications in electronic format, correct errors in grammar, spelling, style, and format, and design/format materials to meet branding, style, and accessibility standards. A key responsibility is using Content Management Systems (CMS) to upload, maintain, and post content on agency websites and intranets, optimizing text for SEO and ensuring compliance with Section 508 federal accessibility laws. The role also includes coordinating the agency's quarterly certification process for up-to-date information and using graphic applications for image manipulation.

Requirements

• Five (5) to seven (7) years of experience in web content management, 3 of which within the last 5 years
• Previous web experience
• U.S. Citizenship required for this position.
• Must possess or qualify for a Public Trust (MBI) security clearance.

Nice To Haves

• Transportation experience, especially in highway and surface transportation is preferred

Responsibilities

• Provide professional writing, editing, and proofreading services to produce clear, impactful content for diverse audiences and communication channels
• Create and refine publication documents, marketing materials, and Public Roads magazine content while maintaining version control and quality assurance throughout production
• Provide deliverables, including marketing plans, summaries, newsletters, flyers, brochures, fact sheets, guides, posters, postcards, scripts, transcripts, social media posts, presentations, exhibit materials, web content, talking points, frequently asked questions (FAQs), alternative text, and surveys
• Provide editorial and writing services to support publication of documents, marketing materials, and Public Roads magazines
• Write, develop, and edit a variety of materials such as documents, marketing materials and magazine articles, and other types of content
• Provide professional editorial support for publications, marketing, and magazine content and associated materials at all stages of production in electronic format
• Correct errors in grammar, spelling, style, logical flow, punctuation, coherency, and format
• Design and format publication materials to meet branding, style, and accessibility standards to ensure consistency and professionalism across all documents and products
• Use the Content Management Systems (CMS) to upload, maintain, and post content on agency websites and intranets
• Optimize text for Search Engine Optimization (SEO) and ensure that all web pages are compliant with Section 508 federal accessibility laws
• Coordinate the Agency’s quarterly certification process for up-to-date information
• Use graphic applications to crop, recolor, resize, and manipulate web images when needed

Benefits

• This is a W-2 position.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level