TEMPORARY Web Content Engineer

State Center Community College District • Fresno, CA

1d • Onsite

About The Position

Under direction and as part of an assigned college’s marketing and communications team, this role designs, implements, and maintains websites that promote the college’s programs and courses. The position manages campus web projects, ensures websites meet accessibility and other legal requirements, and collaborates with the Web Systems Administrator to develop web accessibility standards, policies, and related faculty and staff user training. The role also performs related duties as assigned.

Requirements

• An associate degree in information technology, computer science, web design, or a closely related field, and at least three years of progressively responsible experience in the development and design of websites and web pages of database-driven web applications; or an equivalent combination of training and experience.
• Knowledge of programming theory and operating system capabilities and constraints used in web development.
• Knowledge of industry best practices in web page design, including usability concepts, animation, videos, multimedia features, interactive forms, and mobile load time.
• Knowledge of standard web programming and graphics markup languages.
• Knowledge of principles and techniques of optical scanning and graphic design software, including creation, editing, and publishing.
• Knowledge of operating system architectures, characteristics, components, uses, and limitations, particularly as they apply to the District’s web technologies environment.
• Knowledge of methods and techniques for troubleshooting website, application, and network problems.
• Knowledge of basic web portal application standards, protocols, hardware, software, and network management practices.
• Knowledge of customer service techniques.
• Knowledge of principles, practices, methods, and techniques of project management applicable to assigned responsibilities.
• Knowledge of operations, production capacity, and uses of web portals and applications.
• Knowledge of methods and techniques of troubleshooting web applications and evaluating performance.
• Ability to understand and apply the analysis of functional requirements to the development of systems proposals, specifications, and recommendations for efficient, cost-effective web technology solutions.
• Ability to conceptualize practical web-based solutions to District, department, student, and other customer requirements.
• Ability to troubleshoot and resolve website, application, and user problems.
• Ability to perform project management responsibilities and balance responsibilities to ensure timely results in accordance with established standards.
• Ability to coordinate work effectively with the Web Systems Administrator and other Web Content Engineers.
• Ability to explain technical information to non-technical users.
• Ability to effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices.
• Ability to communicate effectively, both orally and in writing.
• Ability to understand and follow written and oral instructions.
• Ability to operate a computer and use standard business software.
• Ability to establish and maintain effective working relationships with all those encountered in the course of work.

Nice To Haves

• Certain assignments may require a California driver's license and the ability to maintain insurability under the Districts vehicle insurance program.

Responsibilities

• Designs, implements, and maintains college websites, including updating content, publishing, managing internal permissions and workflow settings, backing up sites, and troubleshooting.
• Meets with faculty, students, and department staff regarding their web needs, analyzing business objectives and translating them into functional solutions.
• Writes front and backend code using related languages, frameworks, and scripts for website applications.
• Tests web applications to ensure they display correctly across multiple browsers and meet ease-of-use and flexibility standards.
• Ensures designs make efficient use of network and database resources by using server-side programming languages.
• Designs websites, pages, and templates based on user, technical, and legal requirements, existing systems and platforms, integration options, established policies, and budget.
• Integrates graphics, animation, video, sound, and content, ensuring visual consistency with branding guidelines and ADA accessibility standards.
• Performs project management duties for assigned campus and district-wide web system projects, including setting priorities, task lists, time estimates, and acceptance criteria.
• Uses project management tools to monitor project status and completion, reviews project deliverables, and performs quality assurance activities.
• Meets regularly with customers to review project status and resolve development/implementation issues.
• Develops ad hoc reports to meet project needs.
• Creates online help functions and application documentation.
• Administers the District content management system and services in coordination with the Web Systems Administrator and other Web Content Engineers, including maintaining HTML templates, image archives, permissions, user roles, workflow, and guidelines for web publication.
• Defines and maintains security profiles for assigned systems.
• Coordinates work with IT professional staff responsible for applications development, administration, network administration, and database administration to ensure website architecture, functionality, and design align with information technology strategies.
• Collaborates with the Web Systems Administrator and other Web Content Engineers to present a consistent visual image on the web, following District branding standards, and ensuring public-facing websites and web applications are modernized for mobile devices.
• Maintains records and prepares periodic reports regarding website updates, implementation activities, and user traffic.
• Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency and enhance equity-minded practices.
• Participates on various committees and attends meetings.
• May participate in selecting vendors and consultant/contractor staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree