Web-Based Customer Service Agent

AIL • Louisville, KY

14h • Remote

About The Position

Join Globe Life AO: Empowering Futures, One Family at a Time. Are you ready to make a meaningful impact while enjoying the freedom of remote work? At Globe Life AO, we’re not just offering a job—we’re inviting you to join a mission. Our dedicated team is here to support veterans, union members, and their families by providing life insurance and accidental benefit coverage to safeguard their legacies.

Requirements

• Stellar communication skills, both written and verbal.
• A self-motivated, goal-oriented mindset.
• Tech-savviness and strong organizational skills for a remote work environment.
• A problem-solving attitude and a knack for crafting effective solutions.
• Eligibility to obtain a Life Insurance License.
• Must be legally authorized to work in the U.S.

Nice To Haves

• Sales experience (a plus, but not required—we provide excellent training!).

Responsibilities

• Build meaningful relationships by connecting daily with members to understand their insurance needs.
• Deliver tailored supplemental insurance solutions that align with their financial goals.
• Provide exceptional support through the application process and beyond.
• Conduct policy reviews and assist with claims, maintaining the highest standards of care.
• Ensure compliance with regulatory standards, earning the trust of every member.

Benefits

• Remote Freedom: Work from anywhere—no commute, no limits.
• Unlimited Earnings Potential: Top performers routinely earn $100K+ annually.
• Warm Leads Only: Connect exclusively with pre-qualified members from our trusted network.
• No Startup Costs: Start strong without any financial barriers.
• Recognition & Rewards: Earn exciting incentives and accolades for your success.
• Union Membership: Be part of the OPEIU Local 277, a 70-year legacy of trust and stability.
• A supportive, empowering team culture.
• Opportunities to make a tangible difference in the lives of families and communities.
• A rewarding role with unlimited potential for growth and achievement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed