Wealth & Trust Advisor - Wenatchee

Baker Boyer Career•Wenatchee, WA

About The Position

The Wealth & Trust Advisor is part of DS Baker Advisors, a team providing comprehensive financial services to business and high-net-worth individual clients. The role administers, retains, manages, and develops selected trust, agency, estate and guardianship, cash management, and retirement accounts. The Advisor gathers client information, financial goals, and investment risk profiles to select and manage appropriate solutions, and serves as a primary resource for trust and investment relationships. The Advisor may lead relationships with significant and profitable clients and contribute to broader client relationship teams. The role requires fiduciary and investment expertise, client service experience, knowledge of financial markets, investments, tax concepts, trust rules and regulations, and the bank’s other services. The Advisor supports clients through advice, counseling, financial reviews, goal plans, and responsive problem resolution. The position also involves business development, community participation, teamwork across departments, and supervision of assigned personnel. The role is based in the communities served by Baker Boyer, including Walla Walla, the Tri-Cities, and Yakima. Baker Boyer describes itself as Washington’s oldest independently owned community bank and serves the Walla Walla valley, Kennewick, and Yakima communities. The bank is an equal opportunity employer and states that reasonable accommodations may be made for qualified disabilities to enable performance of essential functions.

Requirements

  • Bachelor’s degree from a four-year college or university in finance, accounting, business, or a related field.
  • Must hold or be actively pursuing a CTFA, CFA, CFP, CPA, or JD credential.
  • Four to six years of experience in a client-facing service and sales role in banking or finance, with primary responsibility for client retention and relationship growth.
  • Knowledge and expertise in one or more areas of wealth management, or an equivalent combination of education, experience, and training that provides the required knowledge and abilities.
  • Demonstrated leadership proficiency and ability to motivate and work with a client-centered team.
  • Strong computer literacy, including Microsoft Office.
  • Ability to learn new programs efficiently and use and interpret data from software tools.
  • Superior customer care and client retention skills.
  • Ability to build and maintain positive internal and cross-departmental relationships.
  • Ability to facilitate effective team decision-making using team members’ expertise, knowledge, and client relationships.
  • Ability to align team resources with clients’ overall needs.
  • Excellent time-management and organizational skills.
  • Ability to lead by example in work approach and client interactions.
  • Professional appearance and attitude.
  • Ability to sit, write, type, speak, and listen regularly; occasionally stand, walk, reach, stoop, kneel, or crouch; and occasionally lift or move up to 25 pounds.
  • Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
  • Ability to sit at a desk and work on a computer.

Responsibilities

  • Administer, retain, manage, and develop assigned trust, agency, estate and guardianship, cash management, and retirement accounts.
  • Serve as the primary DS Baker Advisors resource for administration and management of trust and investment relationships.
  • Gather client information, goals, and investment risk profiles, then select and manage appropriate products and solutions.
  • Provide leadership for significant and profitable client relationships and contribute to client relationship teams.
  • Initiate client retention calls to strengthen relationships, increase revenue, and obtain appropriate referrals.
  • Prospect for new business and provide financial services to new clients.
  • Provide advice, counseling, and solutions to client inquiries and issues.
  • Work with managers and staff across departments to meet client needs efficiently and responsively.
  • Perform complex client service functions when needed, including cash management, portfolio modeling, referrals, and problem resolution.
  • Participate in or become a voting member of a WMT Department review committee.
  • Ensure assigned accounts are administered in an orderly and efficient manner, complying with risk management practices, regulatory requirements, trust policies, and documentation standards.
  • Analyze and interpret legal instruments, consulting counsel when appropriate, to determine the Bank’s duties, responsibilities, and associated risks.
  • Confer promptly with principals, wards, beneficiaries, and others about trust matters and determine actions needed for effective account administration.
  • Maintain required continuing education credits in fiduciary, financial and estate planning, and investment topics.
  • Build expertise in Bank products and client service through internal and approved external training.
  • Develop and maintain relationships with team members and other Centers of Influence.
  • Participate in community activities and events for business development and community contribution.
  • Conduct financial reviews, listen to clients and their advisory teams, and help plan for clients’ financial health.
  • Provide financial goal plans to clients as needed.
  • Embrace the team advisory approach and maintain positive internal and cross-departmental relationships.
  • Attend pre-planning and strategy meetings to identify cross-sale opportunities.
  • Educate other team members by involving them in client meetings.
  • Seek internal and external expertise and resources to address client needs.
  • Document client interactions and data in the available customer relationship management software and processes, ensuring team members are informed.
  • Supervise daily activities of assigned personnel by allocating and coordinating workflow, advising associates on complex work, and training new employees as required.
  • Meet or exceed annual sales and retention goals established by management.
  • Perform other duties as assigned.

Benefits

  • Medical insurance plans
  • Dental insurance plans
  • Vision insurance plans
  • AD&D and life insurance
  • Long-term disability insurance
  • 401(k) with a 100% safe harbor match up to 6% and an additional profit-sharing contribution, with employer contributions up to 12% of annual salary
  • 22 days of vacation, with accrual increases based on years of service up to 32 days at year 20
  • Three Revive & Renew days annually, prorated for new hires based on hiring quarter
  • 11 paid federal holidays annually, though the number may be fewer in years when federal holidays are observed on Saturdays
  • Life Assistance Plan
  • Free access to financial counselors
  • Employee Wellness Program
  • Eight hours of paid volunteer time annually
  • Additional incentive pay based on experience and skill level
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