Wealth Relationship Manager - LA Main

Citi•Los Angeles, CA

10d•$83,920 - $125,880•Onsite

About The Position

The Wealth Relationship Manager is a seasoned professional role within Wealth Relationship Management (Branch). The role applies in-depth disciplinary knowledge to help develop new techniques and improve processes and workflows, while integrating subject matter and industry expertise. It requires understanding how different areas work together within the sub-function and contributing to the wider function and business objectives. The role evaluates moderately complex, variable issues with potentially substantial impact, uses analytical judgment to prioritize and validate information from multiple sources, and requires strong communication and diplomacy. The position may assume formal or informal team leadership, coach and train new recruits, and influence decisions through advice, counsel, and services. Individual performance directly affects the work and performance of teams in the area. The role builds and deepens relationships with affluent and High Net Worth clients, identifies their financial needs and goals, and offers holistic solutions across banking, credit, investments, and financial planning. It develops client relationships through proactive acquisition, referrals, regular engagement, and service, while following regulatory, compliance, risk, and control requirements. The position is based in Los Angeles, California, and is full time.

Requirements

5–8 years of experience.
Strong analytical and financial skills.
Strong verbal and written communication skills.
Organized, with strong attention to detail.
Self-starter and problem solver who is goal-oriented, works well on a team, and can work without direction.
Current US FINRA registration: SIE, Series 6, 63, and 65; or Series 7 and 66; or equivalent.
Meet all US FINRA registration requirements within 150 days of starting in the role.
Insurance Group 1 required.
Meet all Insurance Group 1 requirements within 150 days of starting in the role.
Register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry and obtain a unique identifier before referring interested clients to Citibank for mortgage needs; maintain and renew registration annually, update registration information promptly, and provide the identifier to consumers as required by regulations and Citi policies.
Bachelor’s/University degree or equivalent experience.

Nice To Haves

Knowledge of Microsoft Office, including Excel, Outlook, and Word.
Experience using MoneyGuidePro, NaviPlan Select, or similar financial planning software.
Basic understanding of investment and financial planning strategies.

Responsibilities

Identify, build, and deepen relationships with affluent and High Net Worth clients to gain incremental wallet share through financial planning, discovery, and profiling.
Anticipate clients’ complex financial needs and offer solutions using a wide range of products, services, and tools based on client profiling.
Recognize clients’ banking, credit, and investment needs and goals, partnering with product specialists to provide holistic financial solutions.
Engage regularly with clients through high-touch, face-to-face meetings at their preferred locations, consistent communication, and access to seminars.
Use referral opportunities to grow the portfolio.
Proactively source, acquire, and expand high-value customer relationships by maximizing sales and service opportunities.
Refer opportunities to segment partners, including Lending Consultants, Financial Advisors, Small Business Partners, and Relationship Managers, where appropriate.
Organize client events to enhance client relationships.
Acquire new clients by converting referral leads.
Manage client follow-up and comply with regulatory and compliance operating procedures.
Ensure adherence to KYC/AML and other compliance requirements.
Partner with branch team members to ensure clients have a positive in-branch experience.
Assess risk in business decisions, safeguard the firm, clients, and assets, comply with applicable laws and policies, apply sound ethical judgment, and escalate, manage, and report control issues transparently.
Coach and train new recruits and contribute to team leadership as needed.

Benefits

Medical coverage
Dental coverage
Vision coverage
401(k)
Life insurance
Accident insurance
Disability insurance
Wellness programs
Paid time off, including vacation and sick leave
Paid holidays
Eligible employees may receive discretionary and formulaic incentive and retention awards