Wealth Operations Specialist

Pioneer Bank, National Association•Albany, NY

6d•$62,400 - $85,000•Onsite

About The Position

Responsible for general office operations as well as providing sales assistance for Wealth Advisors and other licensed Sales Representatives through a variety of responsibilities, including but not limited to those mentioned below.

Requirements

High School Diploma or GED required.
Minimum of three years’ experience in a brokerage sales/service office required.
Outstanding oral and written communication abilities.
The ability to collaborate with coworkers.
The ability to represent Pioneer in a professional manner to outside business and/or customer contacts.
Excellent administrative skills.
Capable of designing tasks and managing resources to meet targets/goals.

Nice To Haves

Associate’s degree in Accounting, Business, or Finance desirable.
Current New York State Life & Accident & Health insurance licenses preferred.
Current FINRA Series 6 and 63 Licenses preferred.

Responsibilities

Responsible for processing client paperwork received from Wealth Management personnel, as well as items received through the mail.
Maintains client database on Clientworks and Salesforce, ensuring information is up-to-date and accurate.
Composes and types routine client correspondence in a timely fashion.
Organizes and maintains file system, files correspondence and other records to meet regulatory and department requirements.
Receives and processes deposits and requests disbursements.
Assists in the generation of financial reports and preparing financial statements.
Assists Wealth Advisors with compliance requirements.
Answers and screens Wealth Advisors’ telephone calls and arranges conference calls.
Coordinates Wealth Advisors’ schedules and makes appointments.
Coordinates and arranges meetings, prepares agendas, reserves and prepares facilities, and records and transcribes minutes of meetings.
Assists with seminars by preparing presentation materials and coordinating customer and prospect mailings.
Calls clients for various reasons, including appointment confirmations and follow up.
Greets scheduled visitors and conducts to appropriate area or person(s).
Helps clients with miscellaneous questions and scheduling of appointments.
Processes securities transactions when appropriate.
Assists in business development and partners with other lines of business to enhance the client experience.
Reads and routes incoming mail. Locates and attaches appropriate file to correspondence to be answered by Wealth Advisor.
Prepares outgoing mail and correspondence, including email and faxes.
Conducts research and compiles and prepares statistical reports.
Ensures compliance with all applicable federal and state laws and regulations.
Perform additional duties as necessary.