Wealth Operations Specialist, Tax Operations

TD•Toronto, ON

10d•Onsite

About The Position

TD Wealth Tax Operations, part of Wealth National Office, is the operational engine of TD Wealth. Supporting all TD Wealth distribution channels, TD Mutual Funds, TD Asset Management, and TD Securities, our goal is to be recognized as an industry leader in Operational Excellence—delivering legendary partner and client experiences, enhancing productivity, and effectively managing risk and controls. As a Tax Operations Specialist, you will lead analytical, process, and project support for critical tax reporting and filings with the Internal Revenue Service (IRS) and Canada Revenue Agency (CRA). The Specialist will be responsible for liaising with business partners, platform team, G&C and vendors in scheduling, tracking and preforming user acceptance testing for regulatory and clients experience tax reporting initiatives and escalating issues and risks as required. The specialist will also support complex client/ partner inquiries. You are a leader with a keen sense of finding the root cause of problems by sifting through data as well as strong interpersonal skills to lead change within diverse teams and skillsets. You are driven to succeed in a dynamic and changing Wealth Management environment to drive competitive advantage within the Operations functions at TD Wealth.

Requirements

Minimum 3-5+ years prior experience in tax reporting, client reporting, income operations, registered plans, and /or job specific related experience
Experience with CRA and/or IRS tax reporting production (T slips, 1099, 1042-S, NR4, etc.)
Ability to manage high-volume, deadline driven reporting cycles
Strong problem identification, analytical and resolution skills to support escalated issue resolution and/or oversight requirements with exception based complex processes
Effective communication and collaboration skills across teams and stakeholders.
Proficiency in Excel (ability to do Pivot tables, XLOOKUPs, sorting and handing large amount of data)
Undergraduate degree in Business, Finance, Accounting, or related discipline.
Demonstrated ability to work independently in a fast-paced, deadline-driven environment.
Continuous improvement mindset and ability to adapt to evolving regulatory requirements.

Nice To Haves

experience with Alteryx, macros, or VBA is an asset.

Responsibilities

Support and assist in the production of various tax reporting requirements with regulatory authorities (eg. CRA/IRS) across various T-slips, NR4, 1099, 1042-S, FATCA and CRS.
Execute oversight activities for complex exception based processes, analyze reports to resolve exceptions ensuring adherence to all regulatory requirements
Manage vendor relationships, participate in SLA meetings, and oversee production and UAT activities
Perform monthly, quarterly, and annual health check reports/ data validation to assist in the accuracy of annual reporting.
Monitor vendor/technology performance, escalate issues, and coordinate resolution plans to mitigate delays or inaccuracies.
Spearhead tax-related projects, audits, regulatory updates, remediation activities, and system enhancements, collaborating with internal and external stakeholders
Lead tax Operations reporting initiatives and projects related to QI, FATCA, CRS, CRA, and RQ regulatory changes, delivering comprehensive impact assessments and timely updates.
Engage Wealth partners to evaluate new reporting requirements and determine operational/business implications and next steps.
Act as a subject matter expert supporting tax reporting projects/initiatives and readiness activities during regulatory or platform changes.
Contribute to continuous improvement initiatives to enhance client experience and operational efficiency.
Mentor and develop junior staff
Maintain and update process documentation to ensure alignment with regulatory, audit, and internal control standards.
Interfacing with tax authorities for ongoing correspondence and remediation