The US Wealth Operations Specialist I is an introductory role to Wealth that performs specialized operational tasks in support of one or more US Wealth Management lines of business. This role performs basic administrative support tasks while maintaining excellent quality in reporting and responding to clients both internal and external. The specialist is competent in at least one core Wealth System (Tracker, Netx360, FIS Trust Desk) as well as other role specific systems (Fidelity, Lotus Notes, Transtar among others) as needed. They perform basic processing, ensuring transactions are confirmed and entered in the system according to established policies and procedures for each type of transaction. They resolve problems with transactions by communicating directly with client facing advisors, clients, and 3rd party advisors. With oversight, they prepare detailed information and reports on transactions and accounts as needed, and provide direction and answers to basic questions. The role adheres to established quality standards for all work performed and supports Trackers/Phones/email to advise and assist client facing CSAs. Accountabilities are of moderate complexity and scope and performed under general management supervision. The specialist will also review basic reconciliation breaks.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree