Wealth Operations & Administrative Officer I

Fidelity Bank•Fuquay-Varina, NC

About The Position

The Wealth Operations and Administrative Officer I position will handle all operational functions for their assigned accounts which includes daily processing of client requests, system balancing, account maintenance, etc. This position will be responsible for maintaining accurate operational procedures for the department.

Requirements

Bachelor’s degree with a minimum of 1 year Wealth or Investment experience or an equivalent combination of education and experience.
Excellent verbal and written communication skills.
Strong judgment, ethics, and decision-making skills.
Superior analytical ability and attention to detail.
Thorough understanding of Trust operations and administration.
Working knowledge of principal and income accounting.
Advanced Microsoft Office (Excel, Word, Outlook) skills.
Strong relationship management and customer service skills by phone or in person.
Understanding of investment assets and securities.

Nice To Haves

Relevant degree in Trust, Law, Finance, Accounting, or Investment Planning.

Responsibilities

Process ACH, bill pay, checks, wires, etc. daily.
Process, clear, service and settle transactions.
Balance and reconcile accounts and assets.
Assist with year-end reporting through Accutech and Trust Processing Solutions tax service.
Handle mail for the Wealth Management department.
Post and input transactions, receipts, and incoming cash and process deposits for checks/payments received with the mail.
Scan all mail.
Coordinate incoming/outgoing transfers which include inputting ACAT or traditional transfer.
Work with the other institution to verify all assets are transferred.
Ensure all transactions are coded properly.
Responsible for opening new accounts which includes gathering new account documentation and ensuring all documentation has been completed appropriately.
Verify receipt of assets and cost basis information for new accounts.
Prepare monthly materials for Trust Administrative Investment Reviews (TAIR) and the Trust Committee.
Prepare and send Dashboard numbers to accounting.
Ensure Bankers Dashboard is accurate and up to date.
Process necessary GL transfers.
Work monthly with the Credit department on all pledged accounts.
Review and prepare Sales Reports (Pipelines, Referral reports, etc.).
Ensure Branch Tracking reports and Dashboards are accurate based on Referral forms.
Prepare Income Statements for clients on designated accounts.
Manage tax withholding submissions through quarterly and annual tax reporting.
Complete other duties as assigned.