Wealth Management- Trust Associate

U.S. Bank•Seattle, WA

7d•$38 - $46

About The Position

Responsible for providing a broad variety of administrative and client support services in partnership with trust officers and other internal partners. Participates in the efficient administration of trust accounts where the bank is acting as trustee, agent, or custodian, and provides high-level customer service to clients and beneficiaries. The role may involve collecting and interpreting data to produce reports, conducting or participating in special projects, and composing correspondence and other documentation. It assists with account administration to ensure compliance with legal requirements and monitors risk within designated authority levels. The associate proactively identifies potential problems, compliance issues, or fraud to maximize client satisfaction and encourage retention and expansion of client relationships. The role also requires knowledge of related products and services, assisting with opportunity identification or referrals as appropriate, and meeting KYC, AML, and other procedural, corporate, and regulatory compliance standards.

Requirements

Five or more years of trust servicing experience or equivalent education.
High school diploma or equivalent.
Good analytical and problem-solving skills.
Effective verbal and written communication skills.
Strong customer service and relationship management skills.
Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications such as Word, Excel, and PowerPoint.
Demonstrated ability to work independently, show initiative, stay organized, prioritize effectively, listen well, collaborate in a team-focused environment, and deliver results.

Nice To Haves

Knowledge of products, services, and solutions applicable to the target market segment.
Knowledge of and experience in personal trust administration, fiduciary regulations, and trust services.
Knowledge of fiduciary services and compliance/regulatory reporting, and good knowledge of operations area and responsibilities.
Proficiency with trust administration systems and workflow management tools.

Responsibilities

Provide administrative and client support services in partnership with trust officers and other internal partners.
Participate in the efficient administration of trust accounts where the bank acts as trustee, agent, or custodian.
Provide customer service to clients and beneficiaries regarding their accounts.
Collect and interpret data to produce reports, participate in special projects, and compose correspondence and other documentation as needed.
Assist in administering accounts in compliance with legal requirements and monitor risk within designated authority levels.
Identify potential problems, compliance issues, or fraud to maximize client satisfaction and encourage retention and expansion of client relationships.
Maintain knowledge of related products and services and assist in identifying opportunities or making referrals as appropriate.
Meet KYC, AML, and other procedural, corporate, and regulatory compliance standards.

Benefits

Healthcare, including medical, dental, and vision coverage.
Basic term and optional term life insurance.
Short-term and long-term disability coverage.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation, from two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase and 401(k) contribution and pension, subject to eligibility requirements.