Wealth Management Program Manager

Fortera Federal Credit Union•Clarksville, TN

16h•$133,000 - $165,000

About The Position

The Wealth Management Program Manager leads and grows Fortera Federal Credit Union’s wealth management program while managing a team of 3–5 Financial Advisors. This is a producing manager role, combining personal production and an active book of business with supervision and leadership responsibilities. The manager drives sales performance, coaches advisors, develops referral relationships with branch teams, and ensures the program complies with applicable regulatory and compliance requirements. The role oversees advisor goals and performance, recruiting and onboarding, client escalations, sales and outbound business-development initiatives, and branch education and partnership. It also includes supervisory procedures and trade review, coordination with Compliance and Retail Operations, regulatory and industry monitoring, reporting to management, participation in required training and meetings, and local travel in the Tennessee/Kentucky area. The position requires a bachelor’s degree in a relevant field and at least five years’ Financial Advisor experience, or an equivalent combination of education, training, and relevant professional or military experience totaling 10 years. Visa sponsorship is not available.

Requirements

Bachelor’s degree in Finance, Business, or a related field and at least 5 years’ experience as a Financial Advisor; alternatively, an equivalent combination of 10 years of education, training, relevant professional experience, and/or military experience demonstrating the ability to perform the essential functions.
FINRA licenses in good standing, including production-level and supervisory-level licenses appropriate to the role.
State Life and Health Insurance license(s), or ability to obtain them within 12 months of hire.
Appropriate securities and insurance state registrations in Tennessee and any other state where the advisor or team conducts business.
Working knowledge of FINRA and SEC supervisory requirements.
Comprehensive knowledge of investment products, financial planning strategies, estate planning, and tax strategies.
Proven track record of meeting or exceeding sales and production goals.
High ethical standards and professional integrity.
Excellent oral, written, and interpersonal communication skills.
Strong sales, presentation, coaching, training, and relationship-building skills.
Strong analytical and critical-thinking skills, sound judgment, and prudent business decision-making.
Proficiency in MS Office and financial planning software applications; ability to use a PC, related software, and standard office equipment.
Ability to meet deadlines, maintain an efficient workflow, collaborate across all levels, work under pressure, and manage multiple tasks independently and as part of a team in a fast-paced environment.
Professional dress, appearance, and attitude; regular and predictable attendance.
Ability to travel locally in the Tennessee/Kentucky area.

Nice To Haves

Master’s degree in Finance, Business Administration, or a related field.
CFP (Certified Financial Planner).
CFA (Chartered Financial Analyst).
ChFC (Chartered Financial Consultant).
Experience working within a bank or credit union wealth management or dual-employee model.
Prior supervisory or team lead experience.

Responsibilities

Manage, coach, and develop a team of 3–5 Financial Advisors.
Set and manage individual and team sales goals for assets under management, new accounts, and revenue production.
Monitor pipeline activity and production results, and provide regular feedback and coaching.
Train advisors in sales behaviors, prospecting, and client engagement best practices.
Recruit, interview, and onboard advisors; manage and counsel team members and conduct performance reviews as required.
Maintain an active book of business and personal production alongside management duties.
Escalate and support advisor client relationships and complex cases; model effective sales behaviors and client service standards.
Ensure advisor activity complies with broker-dealer, FINRA, SEC, and state insurance and securities regulations.
Maintain supervisory procedures, trade review, and documentation in accordance with the compliance manual.
Partner with Compliance on exceptions, complaints, and audit findings.
Ensure timely continuing education, license renewals, and required disclosures for self and team members.
Build relationships with branch staff, educate employees about referral opportunities and products, and help them identify member needs.
Serve as liaison between the wealth management program and the retail branch network.
Lead outbound calling initiatives and develop campaigns targeting existing members with investable assets.
Track and report outbound calling metrics, conversion rates, and pipeline growth.
Keep management informed about area activities, projects, and significant problems or concerns.
Coordinate with Retail Operations to support seamless member experiences.
Attend and participate in training, meetings, and committees as required.
Ensure activities comply with credit union policies, regulatory requirements, industry best practices, the Bank Secrecy Act/Anti-Money Laundering Act, and the USA Patriot Act.
Stay current on regulatory changes and industry developments.
Participate in community and civic programs promoting awareness of the Credit Union.
Complete special projects and other duties as assigned.
Keep work areas and assigned equipment clean, secure, and well maintained.
Deliver investments and assignments efficiently in accordance with regulatory guidelines and Credit Union policies and standards.
Maintain effective working relationships with vendors and Credit Union personnel, provide assistance as needed, and ensure required reports and records are accurate and timely.