Wealth Management Coordinator

Eastern Bank•Saugus, MA

22h

About The Position

The purpose of this role is to provide comprehensive administrative, governance, and operational support to the Wealth Management division, ensuring accuracy, compliance, and efficiency across fiduciary processes, committee operations, and regulatory requirements. This position serves as a key liaison for internal teams and external partners, facilitating smooth workflows and maintaining high standards of risk management and client service.

Requirements

Excellent organizational, communication, and client service skills.
Ability to prioritize, multitask, and work independently.
Positive attitude and willingness to assist the broader team.
Independent thinker, willing to take on new tasks, analyze current workflow and recommend improvements.
Bachelor’s Degree required.
Minimum 1 year of relevant business support experience.
Strong computer skills including Word, Excel, and presentation tools.
Experience with executive level summaries and reporting.

Nice To Haves

Knowledge of Bank systems including Optima, SCS, Sales Force is a plus.

Responsibilities

Review, manage, and approve eTime cards for biweekly and monthly payroll, ensuring accuracy and correcting errors as needed.
Coordinate all Wealth Management invoice submissions, verify correct GL coding, and ensure timely approval and payment processing.
Answer and direct incoming calls on the main Wealth Management phone line.
Oversee and maintain the Wealth Division complaint log.
Manage meeting invitations, agendas, minutes, and reporting for all committees.
Coordinate quarterly ERM reporting.
Oversee quarterly Trust Committee books in Diligent, including document collection, review, upload, approval, and distribution.
Assist with annual trust distribution review, Reg 9 reviews, UPIA/Unitrust processes, ILIT reviews, court accountings, estate oversight, and policy reviews.
Facilitate and manage special review projects.