Wealth Management Client Associate

Bank of America•Dallas, TX
•Onsite

About The Position

Merrill Wealth Management provides wealth management and investment products and services to individuals, companies, and institutions. Its advisory teams offer goals-based investment advice and guidance, supported by Merrill investment insights and Bank of America banking services. Merrill emphasizes an in-office culture that supports collaboration, engagement, and career development, with role-specific flexibility based on responsibilities and business needs. The Wealth Management Client Associate provides client service support to potentially multiple Financial Advisors (FAs), supporting strategic objectives, operational excellence, and client advocacy within the FA’s business. The role customizes solutions to the needs of the practice and serves as a frequent point of contact for clients’ service needs.

Requirements

  • Be an enthusiastic, highly motivated self-starter with a strong work ethic and an intense focus on results.
  • Demonstrate a client-centric mindset and act in the client’s best interest.
  • Have the ability to learn and adapt to new information and technology platforms.
  • High School Diploma, GED, secondary school, or equivalent.

Nice To Haves

  • Currently hold or be pursuing FINRA Securities Industry Essentials (SIE), Series 7, and/or Series 66; Series 63 and 65 are accepted in lieu of Series 66.
  • Industry knowledge and an understanding of investment products.
  • Experience working with clients, quickly fulfilling their needs, delivering complex solutions, and providing an excellent client experience.
  • Comfort operating in a fast-paced environment with changing and evolving responsibilities.
  • Detail-oriented approach.
  • Commitment to continuous learning and professional growth.
  • Sound judgment and discretion when handling sensitive information.
  • Strong computer application skills, including proficiency with Microsoft Word, Excel, PowerPoint, and Salesforce.
  • Professional verbal and written communication skills.

Responsibilities

  • Provide excellent client service by educating clients on the bank’s service and banking offerings.
  • Ensure client materials are timely, accurate, and complete, and follow up on client and Financial Advisor requests.
  • Help ensure practices align with bank policies and procedures to support operational excellence, protect clients, and manage risk.
  • Identify, deepen, and maintain client relationships by emphasizing the bank’s offerings and promoting the incorporation of banking into day-to-day practices; communicate outputs to the Financial Advisor.
  • Support day-to-day team activities and needs, including covering roles during absences or seasonal increases in need, while maintaining a client-first mindset.
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