Wealth Management Client Associate

Bank of America•Henderson, NV
•Onsite

About The Position

Merrill Wealth Management provides wealth management and investment products and services to individuals, companies, and institutions. Its advisory teams offer goals-based wealth management, including advice for retirement, education, legacy, and other life goals, with access to Merrill investment insights and Bank of America banking services. Merrill describes its culture as in-office, with clear attendance expectations and flexibility based on role responsibilities and business needs. The Wealth Management Client Associate provides client service support to potentially multiple Financial Advisors. The role supports strategic and operational objectives and client advocacy within the Financial Advisor’s business, customizing solutions to specific needs. The associate is typically the most frequent Merrill point of contact for clients’ service needs. This position is based in Henderson, Nevada, and is listed for first shift at 37.5 hours per week.

Requirements

  • Be an enthusiastic, highly motivated self-starter with a strong work ethic and an intense focus on results.
  • Demonstrate a client-centric mindset and act in the client’s best interest.
  • Be able to learn and adapt to new information and technology platforms.
  • High school diploma, GED, secondary school, or equivalent.

Nice To Haves

  • Currently hold or be pursuing FINRA Securities Industry Essentials (SIE), Series 7, and/or Series 66; Series 63 and 65 are accepted in lieu of Series 66.
  • Industry knowledge and understanding of investment products.
  • Experience working with clients, quickly fulfilling their needs, delivering complex solutions, and providing an excellent client experience.
  • Comfort operating in a fast-paced environment with changing and evolving responsibilities.
  • Attention to detail.
  • Commitment to continuous learning and professional growth.
  • Sound judgment and discretion when handling sensitive information.
  • Strong computer application skills, including Microsoft Word, Excel, PowerPoint, and Salesforce proficiency.
  • Professional verbal and written communication skills.

Responsibilities

  • Provide excellent client service by educating clients on the bank’s service and banking offerings.
  • Ensure client materials are timely, accurate, and complete, and follow up on client and Financial Advisor requests.
  • Help ensure practices align with bank policies and procedures to support operational excellence, protect clients, and manage risk.
  • Identify, deepen, and maintain client relationships by emphasizing the bank’s offerings and promoting banking integration into day-to-day practices; communicate outputs to the Financial Advisor.
  • Support day-to-day team activities and needs, including covering roles during absences or seasonal increases in need, while maintaining a client-first mindset.

Benefits

  • Benefits eligible.
  • Access to paid time off.
  • Eligible to participate in the annual discretionary incentive plan, with awards based on individual performance and behaviors, line of business or group contributions, and overall company success.
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