Wealth Management Associate

Morgan Stanley•Syracuse, NY

About The Position

Wealth Management Associates provide exceptional service to clients and support Financial Advisors (FAs), Private Wealth Advisors (PWAs), and their teams. As senior members of service teams, they build trusted relationships through regular client interactions and focus on delivering an exceptional client experience. The role supports areas including digital marketing, portfolio holdings and proposal tools, and financial planning. The position provides client-service coverage, supports the development of new and existing client relationships, helps deliver client service models, and coordinates timely follow-up. It also assists with business planning and marketing, prepares client reports and financial plans using firm-approved systems, conducts approved research, and may participate in client meetings and firm initiatives.

Requirements

At least 5 years of work experience in a field relevant to the position.
Active Series 7 (GS) license.
Series 66 (AG/RA), or Series 63 (AG) and Series 65 (RA) licenses.
Additional product licenses may be required.
Strong leadership skills.
Knowledge of financial services products, including equities, bonds, options, mutual funds, annuities, insurance, and managed accounts.
Technical proficiency and ability to learn new and updated platforms quickly.
Detail orientation, strong organizational skills, and ability to prioritize.
Expert knowledge of personal computers, Microsoft Office (particularly Excel), and internet applications.
Exceptional writing, interpersonal, and client service skills.
Strong time-management skills.
Ability to collaborate as a team player.
Ability to work in a fast-paced, evolving environment; adapt and multitask; and remain goal-oriented, self-motivated, and results-driven.
Applicants must be legally authorized to work in the United States and must not require employment visa sponsorship now or in the future.

Nice To Haves

Four-year college degree or professional certification preferred.

Responsibilities

Cultivate relationships with internal and external business partners and colleagues.
Support the FA/PWA/team in enhancing new and existing client relationships and delivering an exceptional client experience.
Assist with the team's client service model, including preparing for regular meetings and tracking follow-ups.
Ensure client service functions are completed promptly and assign work to team members as needed.
Provide backup coverage for traditional registered or unregistered Client Service Associate responsibilities when requested, including money movement transactions, general non-investment account questions, digital-tool education or enrollment, and clerical entry of unsolicited or solicited orders.
Stay current on policies, procedures, and platforms, and share reminders and best practices with service team members.
Help the FA/PWA/team organize and execute its business plan in partnership with stakeholders such as Practice Strategy Consultants and Branch Management.
Execute administrative elements of digital and in-person marketing strategies as directed, including conferences, seminars, webinars, websites, social media, and regular email connectivity.
Prepare and review client reports or financial plans for existing or prospective clients using firm-approved systems, when requested.
Assist with research using firm-approved systems when requested.
Participate in existing-client and prospective-client meetings as requested, representing the service perspective.
Participate in firm initiatives, training or education programs, special projects, and other duties directed by local management.