Wealth Management Associate

Morgan Stanley•Fort Lauderdale, FL

About The Position

Wealth Management Associates provide exceptional service to clients and support Financial Advisors (FAs), Private Wealth Advisors (PWAs), and their teams. As senior members of service teams, they build trusted relationships with clients through regular interactions and a client-first approach. The role focuses on delivering an exceptional client experience and supporting areas such as digital marketing, portfolio holdings and proposal tools, and financial planning. The associate provides client-service coverage, helps enhance new and existing client relationships, supports the team's service model, and assists with business development and operations. Duties may include preparing for client meetings, tracking follow-ups, coordinating marketing activities, preparing client reports and financial plans using firm-approved systems, and participating in client or prospect meetings. The role also requires staying current on policies, procedures, and platforms and may include backup coverage for traditional Client Service Associate responsibilities.

Requirements

  • At least 5 years of work experience in a field relevant to the position.
  • Active Series 7 (GS) and Series 66 (AG/RA), or Series 63 (AG) and Series 65 (RA) licenses.
  • Strong leadership skills.
  • Knowledge of financial services products, including equities, bonds, options, mutual funds, annuities, insurance, and managed accounts.
  • Technical proficiency and ability to learn new and updated platforms quickly.
  • Attention to detail, superior organizational skills, and ability to prioritize.
  • Expert knowledge of basic personal computers, MS Office (particularly MS Excel), and internet applications.
  • Exceptional writing, interpersonal, and client service skills.
  • Strong time-management skills.
  • Ability to collaborate with others as a team player.
  • Ability to work in a fast-paced, evolving environment, adapt, and multitask.
  • Goal-oriented, self-motivated, and results-driven.
  • Legally authorized to work in the United States without requiring current or future employment visa sponsorship.

Nice To Haves

  • Four-year college degree or professional certification.
  • Additional product licenses may be required.

Responsibilities

  • Cultivate relationships with internal and external business partners and colleagues.
  • Support the FA, PWA, or team in enhancing new and existing client relationships and delivering an exceptional client experience.
  • Help deliver the team's client service model, including preparing for regular meetings and tracking follow-ups.
  • Ensure client service functions are completed in a timely manner and assign daily work to team members when needed.
  • Provide backup coverage for Client Service Associate responsibilities when requested, including money movement transactions, responding to general non-investment account questions, educating or enrolling clients in digital tools, and accepting or entering client orders in a clerical capacity.
  • Stay current on policies, procedures, and new platforms, and share reminders and best practices with other service team members.
  • Help the FA, PWA, or team organize and execute its business plan, working with stakeholders such as Practice Strategy Consultants and Branch Management.
  • Execute administrative elements of digital and in-person marketing strategies, including conferences, seminars, webinars, websites, social media, and regular email communications.
  • Prepare and review client reports or financial plans for existing or prospective clients using firm-approved systems, as requested.
  • Assist with research using firm-approved systems, as requested.
  • Participate in existing-client and prospective-client meetings at the request of the FA, PWA, or team, representing the service perspective.
  • Participate in firm initiatives, training or education programs, special projects, and other duties directed by local management.

Benefits

  • Comprehensive employee benefits and perks for employees and their families.
  • Opportunities to move within the business.
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