Wealth Management Associate

Morgan Stanley•Purchase, NY

About The Position

Wealth Management Associates provide exceptional client service and support Financial Advisors (FAs), Private Wealth Advisors (PWAs), and their teams. As senior members of the service team, they build trusted relationships through regular client interactions and focus on delivering an exceptional client experience. The role supports advisors and teams with digital marketing, portfolio holdings and proposal tools, and financial planning. The associate helps maintain client relationships, coordinate service delivery and follow-ups, and provide backup coverage for traditional Client Service Associate responsibilities when requested. The role also supports business development activities, including administrative execution of marketing strategies, preparation of client reports and financial plans using firm-approved systems, research, and participation in client or prospective-client meetings. Associates may participate in firm initiatives, training, special projects, and other duties assigned by local management.

Requirements

  • At least 5 years of work experience in a field relevant to the position.
  • Active Series 7 (GS) license.
  • Series 66 (AG/RA), or Series 63 (AG) and Series 65 (RA) licenses.
  • Additional product licenses may be required.
  • Strong leadership skills.
  • Knowledge of financial services products, including equities, bonds, options, mutual funds, annuities, insurance, and managed accounts.
  • Technical proficiency and ability to learn new and updated platforms quickly.
  • Attention to detail, superior organizational skills, and ability to prioritize.
  • Expert knowledge of basic personal computers, MS Office—particularly MS Excel—and internet applications.
  • Exceptional writing, interpersonal, and client service skills.
  • Strong time-management skills.
  • Ability to work collaboratively as a team player.
  • Ability to work in a fast-paced, evolving environment.
  • Adaptability and ability to multitask.
  • Goal-oriented, self-motivated, and results-driven.

Nice To Haves

  • Four-year college degree or professional certification.

Responsibilities

  • Cultivate relationships with internal and external business partners and colleagues.
  • Support the FA/PWA/team in enhancing new and existing client relationships by delivering an exceptional client experience.
  • Help deliver the team’s client service model, including preparing for regular meetings and tracking follow-ups.
  • Ensure client service functions are performed in a timely manner and assign work to team members daily when needed.
  • Provide backup coverage for traditional registered or unregistered Client Service Associate responsibilities when requested, including money movement transactions, answering general non-investment account questions, educating or enrolling clients in digital tools, accepting or entering unsolicited orders, and clerically entering solicited orders.
  • Stay current on policies, procedures, and platforms, and share reminders and best practices with other service team members.
  • Help the FA/PWA/team organize and execute its business plan, working with stakeholders such as Practice Strategy Consultants and Branch Management.
  • Execute administrative elements of digital and in-person marketing strategies at the direction of the FA/PWA/team, including conferences, seminars, webinars, websites, social media, and regular email connectivity.
  • Prepare and review client reports or financial plans for existing or prospective clients using firm-approved systems when requested.
  • Assist with research using firm-approved systems when requested.
  • Participate in existing-client and prospective-client meetings at the request of the FA/PWA/team, representing the service perspective.
  • Participate in firm initiatives, training or education programs, special projects, and other duties directed by local management.

Benefits

  • Comprehensive employee benefits and perks.
  • Opportunity for career movement within the business.
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