Wealth Channel Enablement, Readiness & Communications
About The Position
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This job is responsible for owning the end-to-end delivery and health of key digital capabilities or processes. Key responsibilities include translating business requirements into digital requirements and acceptance criteria, partnering with designers to develop client journeys, refining scope in collaboration with Technology teams, guaranteeing quality through business acceptance testing, and ensuring successful go-to-market. Job expectations include leveraging subject matter expertise and digital acumen to define and deliver solutions that solve business problems.
Requirements
- 7+ years of relevant experience
- Executive Presence
- Executive Influence
- Ability to manage and prioritize multiple projects simultaneously
- Strong writing and communication skills
Nice To Haves
- Wealth Management experience
- Familiarity with the mobile and online digital client experience
- Strong strategic thinking, problem-solving, and decision-making capabilities
- Experience building partnerships across the enterprise
- Strong ability to manage cross-functional teams and stakeholders in a matrixed environment
- Proven experience translating business needs into scalable digital solutions
Responsibilities
- Delivers world-class digital software solutions, meets business and client needs, and manages timing, budget, and scope constraints
- Owns operational routines, governance, and best practices that guarantee industry leading go-to-market and a healthy performance for the bank's digital solutions
- Oversees governance, risk management, use of data, and client feedback to drive feature roadmap and prioritization at the project level
- Manages project planning, sprint, and release planning and contributes to the execution of the program roadmap leveraging Agile principles
- Creates presentations and written materials and communicates in an effective and engaging manner to enhance project outcomes
- Builds and maintains relationships across stakeholders and partners in order to effectively navigate the bank, ensure successful delivery of assigned work, and secure ongoing support for owned features
- Leverages knowledge of the business to make informed decisions at every stage of the product development and sustainment lifecycle
- Raise wealth associate awareness of our industry leading digital capabilities
- Drive wealth client digital adoption and engagement
- Launch field readiness plans for new and existing digital features
- Serve as the voice of the Wealth client and advisor in cross-functional business partner discussions, influencing decisions that shape the digital client and advisor experience
- Advocate for client-centric solutions by translating field feedback, advisor insights, and client needs into actionable recommendations for product, technology, and business teams
- Develop trusted relationships across advisor teams to gather feedback, surface digital best practices, and represent the voice of the advisor and Wealth client in digital experience and business decisions
Benefits
- access to paid time off
- resources and support to our employees
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
