WCE Program Coordinator, Business, Entrepeneurship and Information Technology

Randolph Community College • Asheboro, NC

14d

About The Position

The Workforce Continuing Education (WCE) Program Coordinator reports directly to the Dean, Business, Entrepreneurship, and Information Technology. This position provides leadership, coordination, and instructional support for noncredit workforce and continuing education programs within an assigned instructional division. The Coordinator serves as the primary point of contact for the planning, implementation, and continuous improvement of workforce training, short-term credentials, industry certifications, and employer-driven programs aligned with divisional pathways. In alignment with the College’s One-College model, the WCE Program Coordinator works collaboratively with credit faculty, department heads, Deans, and workforce staff to ensure that noncredit programs are responsive, high-quality, compliant, and clearly connected to credit pathways, credentials, and employment opportunities.

Requirements

• Bachelor’s degree in accounting, information technology, business, workforce development, education, or a closely related field
• Minimum of 3 years of experience in workforce training, continuing education, postsecondary instruction, or industry-related practice
• Experience coordinating or supporting educational and/or training programs
• Strong organizational, communication, and customer-service skills
• Ability to work collaboratively across academic, workforce, and administrative units

Nice To Haves

• Master’s degree in a related field
• Teaching or training experience in both classroom and applied/industry settings
• Experience working with employer partners, advisory committees, or contract training
• Familiarity with community college systems and continuing education environments
• Knowledge of industry credentials, licensure requirements, or workforce funding streams

Responsibilities

• Coordinate the planning, scheduling, and delivery of workforce continuing education programs within the assigned division
• Support the development of new noncredit courses, short-term credentials, and training programs based on employer demand, labor market needs, and divisional priorities
• Collaborate with credit faculty and department heads to align noncredit training with credit programs and stackable pathways
• Serve as a liaison between the division and workforce, employer, and community partners
• Teach workforce continuing education courses, seminars, training sessions, and/or credit courses based on credentials, expertise, and program demand as assigned
• Deliver instruction using appropriate modalities (in-person, hybrid, online, accelerated, or cohort-based)
• Develop or adapt instructional materials aligned with industry standards and employer expectations
• Ensure instructional quality, student engagement, and learning outcomes in all assigned courses
• Maintain required instructional credentials and participate in professional development
• Support employer engagement efforts by assisting with needs assessments, program customization, and workforce solutions
• Participate in advisory meetings, industry roundtables, and outreach activities as appropriate
• Promote programs to employers, community partners, and internal stakeholders in coordination with divisional and workforce staff
• Work collaboratively with Workforce Continuing Education Operations staff to ensure accurate scheduling, reporting, and compliance
• Assist with documentation related to course approvals, instructor qualifications, attendance, and program accountability
• Coordinate with divisional leadership to ensure efficient use of instructional resources, space, and equipment
• Support grant-funded or special workforce initiatives as assigned
• Monitor enrollment, completion, and participant feedback to support program improvement
• Use data and stakeholder input to recommend program revisions or expansions
• Contribute to divisional planning related to workforce growth, program relevance, and student/employer outcomes
• Embrace and promote a campus culture that values trust, integrity, belonging, diversity, mutual respect, a strong work ethic, and service to others.
• Embrace the comprehensive community college philosophy and mission which provides academic, career, intellectual, and social development opportunities for all students.
• Work collaboratively with all faculty, staff, students, and external stakeholders.
• Serve on institutional committees as appointed by the President.
• Annually review all Randolph Community College safety rules and policies and be familiar with all emergency safety procedures.
• Promote good safety habits and be compliant with all applicable safety regulations.
• Perform other duties and responsibilities as needed or assigned.

Benefits

• The following positions have been designated to handle inquiries regarding non-discrimination policies: Assistant Director of Student Success or Director of Human Resources | 629 Industrial Park Ave, Asheboro, NC 27205 | [phone].

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level