WC Adjuster

JOHN MULLEN & CO INCHonolulu, HI
Hybrid

About The Position

The Workers Compensation Adjuster will analyze new and existing claims to determine benefits due in accordance with Hawaii law, conduct investigations, address all pertinent issues, and attend hearings on all islands.

Requirements

  • Minimum of 2 years’ experience handling workers comp claims
  • Excellent client servicing skills
  • Ability to meet timeline requirements
  • Very flexible and team oriented
  • Ability to handle a high-volume workload
  • Ability to meet multiple timelines
  • Organized and detail-oriented
  • Excellent verbal and written communication skills
  • Ability to work well with internal/external customers
  • Ability to work independently and efficiently meeting required deadlines
  • Ability to read and understand medical reports
  • Familiar with Hawaii statutes and regulations
  • Experience taking recorded interviews
  • Demonstrated proficiency in Microsoft Office programs
  • Ability to type
  • High school diploma or GED

Nice To Haves

  • WC Adjuster’s license preferred

Responsibilities

  • Determining eligibility for benefits
  • Conduct investigations and assessments
  • Determining and administering benefits on behalf of the employer/Carriers in accordance with the Hawaii Workers’ Compensation Laws
  • Provide status Reports and File reserve recommendations to the Clients
  • Present files at Claims Reviews
  • Manage litigation process; ensure timely and cost-effective claims resolution
  • Respond timely to e-mail, phone calls and client requests
  • Comply with client and internal special handling instructions
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