Wave Planner

Americold • Brighton, CO

7h

About The Position

The Wave Planner allocates orders, releases work to the warehouse floor, balances workflow, and helps ensure inbound and outbound truck turn times meet acceptable standards. The role resolves product shortages, manages order cuts, communicates updates to customers, and supports continuous improvement initiatives. It also coordinates priorities and operational assignments with warehouse leadership, monitors labor performance, uses dock optimization functionality, and troubleshoots systems issues. Occasional business travel by automobile or airplane may be required, and the position may involve visits to warehouse operations in temperatures at or below freezing.

Requirements

• High school diploma or GED preferred, or at least 1 year of warehouse operations experience required.
• Proficiency with basic PC software and Americold systems required.
• Knowledge of Warehouse Management Systems and Microsoft Office Suite required.
• Ability to train users on relevant systems and troubleshoot system problems required.

Nice To Haves

• Ability to manage multiple tasks efficiently in a fast-paced, deadline-oriented environment.
• Effective verbal and written communication skills.
• Ability to deliver attentive customer service.
• Ability to work collaboratively and respond appropriately to feedback.
• Familiarity with desktop computers.

Responsibilities

• Allocate orders and release work to the warehouse floor to balance workflow and optimize productivity.
• Resolve order product shortages and manage order cuts while communicating updates to customers.
• Prioritize tasks for Lift Truck Operators and Dock Supervisors to support efficient operations.
• Ensure the dock office uses inbound and outbound dock optimization functionality for each receipt and order.
• Run labor reports and review them with Dock Supervisors and the Office Manager to monitor performance.
• Review and update base priorities, work zone assignments, product code velocity zones, and pick locations in collaboration with the Operations Manager.
• Participate in continuous improvement projects and safety programs, and troubleshoot systems issues as needed.
• Perform other applicable essential duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED