Wave Planner

THE JAY GROUP INC•West Hempfield Township, PA

1d•Onsite

About The Position

The Wave Planner decides what work hits the distribution center floor and when. You release orders for the entire Jay Group network, build and run waves in our Manhattan warehouse management system (WMS), and make sure every package leaving the LCO facility is labeled correctly and out the door before the carrier cutoff. You are also the person who takes on order research when something does not look right, and gets it resolved. This is a high-visibility role for someone who is organized, precise, and genuinely enjoys solving problems. You will work side by side with Client Services, Shipping, and Operations, and you will become one of the most capable WMS users in the building. Prior wave planning experience is a plus, but attention to detail, comfort with systems, and the drive to learn matter most.

Requirements

Working understanding of distribution center and warehouse operations, and how client requirements drive them.
Strong PC skills, including Microsoft Office (Excel in particular).
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write clear routine reports and correspondence, and to speak effectively in front of coworkers, supervisors, and client representatives.
Practical math skills: counts, case and unit quantities, percentages, weights, and dimensions, applied to verify order and shipment accuracy.
Ability to follow instructions delivered in written, verbal, or diagram form, and to work through problems involving several variables at once.
Ability to regularly lift and move up to 40 pounds.
High school diploma or equivalent.
Have a proactive and self-motivated work style.
Enjoy working independently with strong attention to detail.
Must be willing to submit a background check.
Ability to work legally in the United States

Nice To Haves

Prior wave planning experience is a plus.
Two or more years of distribution or warehouse wave planning, expediting, or shipping experience.
Hands-on experience with a warehouse management system and wave structure — Manhattan / PkMS especially.
Experience with FedEx Ship Manager, UPS WorldShip, or comparable carrier shipping software.
Experience preparing bills of lading and LTL shipping documentation.
College or technical school degree.

Responsibilities

Build, run, and release waves daily in the WMS so work reaches the DC floor on time and in the right sequence.
Perform order research: investigate orders that need attention, determine the root cause, and get them moving.
Reconcile every wave for the ship day to confirm all waves are manifested and invoiced.
Escalate any manifest that cannot be closed to the Team Lead and Shipping Supervisor, with the detail needed to resolve it.
Assist with general inventory and order reconciliation efforts.
Process outgoing small parcel shipments using the Manhattan WMS, FedEx Ship Manager, UPS WorldShip, and other carrier systems.
Ensure the LCO operation meets every daily carrier cutoff.
Prepare bills of lading and other documentation required for LTL shipments, following established carrier relationships and client specifications.
Examine outgoing shipments to confirm they meet client and carrier specifications.
Identify and sort small parcel shipping labels by carrier, and attach packing lists to carton picks staged at shipping.
Read collates to determine the quantity and type of transportation required, and load trucks as needed.
Troubleshoot and maintain the printers used in the waving and labeling process.
Communicate daily with the Client Services team on issues and risks so customer service levels stay high.
Partner with other departments to ensure client requirements and expectations are met.
Identify problems, determine root cause, and drive them to resolution rather than passing them along.
Provide an end-of-day summary of shipments and open issues that will carry over to the oncoming shift.
Operate material handling equipment safely: complete required training, follow prescribed safety regulations, and maintain safety inspection logs.
Maintain 5S standards in the shipping department.