Wave Planner

Americold•Wisconsin Rapids, WI
•Onsite

About The Position

The Wave Planner allocates orders, releases work to the warehouse floor, balances workflow, and helps ensure inbound and outbound truck turn times meet acceptable standards. The role resolves product shortages, manages order cuts, communicates updates to customers, and supports continuous improvement and safety initiatives. The position is located in an office environment, with possible visits to warehouse operations in temperatures at or below freezing.

Requirements

  • High school diploma or GED preferred, or at least 1 year of warehouse operations experience required.
  • Proficiency with basic PC software and Americold systems.
  • Knowledge of Warehouse Management Systems and Microsoft Office Suite.
  • Ability to train users on relevant systems and troubleshoot system problems.

Nice To Haves

  • High school diploma or GED.

Responsibilities

  • Allocate orders and release work to the warehouse floor to balance workflow and optimize productivity.
  • Resolve order product shortages and manage order cuts while communicating updates to customers.
  • Prioritize tasks for Lift Truck Operators and Dock Supervisors to ensure efficient operations.
  • Ensure the dock office uses inbound and outbound dock optimization functionality for each receipt and order.
  • Run labor reports and review them with Dock Supervisors and the Office Manager to monitor performance.
  • Review and update base priorities, work zone assignments, product code velocity zones, and pick locations in collaboration with the Operations Manager.
  • Participate in continuous improvement projects and safety programs, and troubleshoot system issues as needed.
  • Perform other essential duties as applicable and assigned.
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