Wave Planner, China Grove - Full Time

Macy'sChina Grove, NC
Onsite

About The Position

Macy's is America’s Department Store, with a history of 160 years. Customers rely on Macy's for fashion, value, and high-quality products. The retail landscape is evolving, and Macy's is embracing innovation, particularly with booming online sales. The Distribution Center teams are crucial to this success, ensuring timely and accurate product delivery to stores and customers. This involves planning, preparing, and packaging merchandise for efficient nationwide and global delivery. Many roles contribute to this process, including material handlers, equipment drivers, inventory control, packers, quality assurance, safety specialists, and asset protection. Macy's values its colleagues and offers various roles to choose from.

Requirements

  • High School Diploma or equivalent
  • Strong verbal and written communication skills
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors
  • Ability to read, understand and interpret employment policies, instructional documents such as safety rules, operating and maintenance manuals in English
  • Basic math functions such as addition, subtraction, multiplication, and division
  • Ability to work independently with minimal supervision
  • Resourceful self-starter, works well independently as well as part of a team
  • Proficient in the use of computers and handheld technology
  • Ability to work a flexible schedule, including day, evening, weekends, and/or holidays
  • Prolonged periods of standing/walking
  • May involve reaching, crouching, kneeling, stooping, climbing ladders, depth perception and color vision
  • Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment
  • Frequently lift/move up to 50lbs.

Nice To Haves

  • Familiarity with WM wave planning software is a plus

Responsibilities

  • Coordinate all activities related to the release and flow of orders throughout the Fulfillment Center.
  • Follow building guidelines to maintain a safe work environment.
  • Utilize WMS functionalities to maintain proper workflow and balance through outbound processes.
  • Ensure sufficient work for outbound processing areas to meet SOT (Ship On Time) commitments and maintain customer satisfaction.
  • Set priorities for all work queues and provide regular updates to area managers on progress rates.
  • Research cancelled pick tickets and collaborate with the FC Inventory Control team to troubleshoot issues and maintain stock accuracy.
  • Ensure all cartons are processed to “Shipped” status by the end of each day’s wave cycles.
  • Identify training opportunities in outbound processes.
  • Practice open and continuous communication, keeping others informed and presenting ideas clearly.
  • Conduct daily team meetings.
  • Recognize and celebrate individual and team performance with positive reinforcement.
  • Ensure associates work towards continuous improvement goals.
  • Encourage associates to offer suggestions for process/culture improvement and champion their ideas.
  • Maintain regular, dependable attendance and punctuality.

Benefits

  • Random drug testing for all colleagues will be conducted on a monthly or semi-monthly basis, depending upon factors including but not limited to the size of the facility and the number of colleagues on roll.
  • Colleagues will be randomly selected for testing by a third party.
  • Testing must be completed on the same workday the colleague is informed of selection for testing, absent extenuating circumstances.
  • In all circumstances, testing must be completed within 24 hours of notification.
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