Wave Planner

Americold • Mountville, PA

3d • Hybrid

About The Position

Americold is a global leader in temperature-controlled logistics, dedicated to ensuring food stays safe, fresh, and accessible. With over 240 facilities across four continents and 14,000+ team members, we are committed to helping our customers feed the world. We value customer service, innovation, and inclusion, and invest in our people's growth and well-being. This role is crucial in supporting our mission by optimizing warehouse operations and ensuring efficient product flow.

Requirements

• High school diploma or general education degree (GED) preferred or minimum 1 year of warehouse operations experience required.
• Proficiency with basic PC software and Americold systems required.
• Knowledge of Warehouse Management Systems and Microsoft Office Suite required.
• Ability to train users on relevant systems and troubleshoot system problems required.

Nice To Haves

• Ability to manage multiple tasks efficiently in a fast-paced, deadline-oriented environment.
• Effective verbal and written communication.
• Ability to deliver attentive customer service.
• Ability to work collaboratively and respond appropriately to feedback.
• Familiarity with desktop computers.

Responsibilities

• Allocate orders and release work to the warehouse floor to balance workflow and optimize productivity.
• Resolve order product shortages and manage order cuts while communicating updates to customers.
• Prioritize tasks for Lift Truck Operators and Dock Supervisors to ensure efficient operations.
• Ensure dock office utilizes inbound and outbound dock optimization functionality for each receipt and order.
• Run labor reports and review with Dock Supervisors and Office Manager to monitor performance.
• Review and update base priorities, work zone assignments, product code velocity zones, and pick locations in collaboration with Operations Manager.
• Actively participate in continuous improvement projects and safety programs and troubleshoot systems issues as needed.
• Other essential duties may be applicable and assigned as necessary.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED