Wave Planner

Americold • Wisconsin Rapids, WI

3d • Onsite

About The Position

This position is located in an Office setting. The Wave Planner will be responsible for allocating orders, releasing work to the warehouse floor, balancing workflow, and ensuring inbound and outbound truck turn times meet acceptable standards. The role involves resolving order product shortages, managing order cuts, and communicating with customers while supporting continuous improvement initiatives. Occasional travel by automobile and airplane may be required for business purposes.

Requirements

• Minimum 1 year of warehouse operations experience required.
• Proficiency with basic PC software and Americold systems required.
• Knowledge of Warehouse Management Systems and Microsoft Office Suite required.
• Ability to train users on relevant systems and troubleshoot system problems required.

Nice To Haves

• High school diploma or general education degree (GED) preferred.
• Ability to manage multiple tasks efficiently in a fast-paced, deadline-oriented environment.
• Effective verbal and written communication.
• Ability to deliver attentive customer service.
• Ability to work collaboratively and respond appropriately to feedback.
• Familiarity with desktop computers.

Responsibilities

• Allocate orders and release work to the warehouse floor to balance workflow and optimize productivity.
• Resolve order product shortages and manage order cuts while communicating updates to customers.
• Prioritize tasks for Lift Truck Operators and Dock Supervisors to ensure efficient operations.
• Ensure dock office utilizes inbound and outbound dock optimization functionality for each receipt and order.
• Run labor reports and review with Dock Supervisors and Office Manager to monitor performance.
• Review and update base priorities, work zone assignments, product code velocity zones, and pick locations in collaboration with Operations Manager.
• Actively participate in continuous improvement projects and safety programs and troubleshoot systems issues as needed.
• Other essential duties may be applicable and assigned as necessary.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED