Waterpark Front Desk Agent

Kalahari Resorts & Conventions•Wisconsin Dells, WI

4d•Onsite

About The Position

Kalahari Resorts & Conventions is seeking a Waterpark Front Desk Agent. In this role, you are responsible for maintaining the monetary funds of the waterpark fees, preparing reliable daily financial information, assisting guests, and processing them (indoors and outdoors) as well as Treetop Play areas and communicating all omissions and deviations to appropriate management. As part of our leadership team, you’ll embody our Promise to Lead with Love guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. Your professionalism and helpful attitude will set the tone for a positive overall impression of the Kalahari.

Requirements

Follow correct credit handling procedures; process orders by recording order and computing bill.
Keep an open line of communication with all departments and keep them posted on what is happening in the department.
A leadership style rooted in collaboration, respect, and service to others.

Responsibilities

Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.
Follow correct credit handling procedures; process orders by recording order and computing bill.
Be able to perform credit card and room charge transactions
Keep an open line of communication with all departments and keep them posted on what is happening in the department.
Participate as a team and use core values and service expectations listed in the Kalahari Promise daily.