Water Use Efficiency Field Specialist

Cucamonga Valley Water District•Administration, CA

6d•Onsite

About The Position

Make a lasting impact on water conservation and landscape sustainability as a Water Use Efficiency Field Specialist with CVWD. In this field-based role, you’ll use your expertise in irrigation systems, landscape design, and customer engagement to help residential, commercial, and large landscape customers improve water efficiency and reduce waste. We’re seeking a motivated, solutions-oriented professional with strong analytical and computer skills, expertise in irrigation and landscape, and a passion for sustainability. If you enjoy working with customers and driving meaningful conservation results, this role offers an opportunity to shape the future of responsible water use. As a trusted representative of CVWD, you’ll deliver exceptional customer service by educating customers on water-saving opportunities, addressing concerns, resolving conflicts, and discussing water-use regulations. Success in this role requires strong communication skills, professionalism, and the ability to navigate challenging conversations with confidence and discretion.

Requirements

Four (4) years of progressively responsible experience in water meter reading and maintenance, customer service, meter replacement and installation, or operation and maintenance of water distribution or wastewater systems.
Equivalent to a High School Diploma.
Possession of one (1) of the following certifications is required, with the ability to obtain the remaining (3) within one (1) year of appointment : Valid D1 Valid T1 Qualified Water Efficient Landscaper (QWEL) Certification or the Certified Landscape Irrigation Auditor (CLIA) Certification AWWA Water Use Efficiency Practitioner Certification, Grade 1
Possession of a valid California Class C driver's license and a satisfactory driving record.
Use written and oral communication skills; read and interpret complex data, information and documents; analyze and solve problems; observe and interpret people and situations; use math and mathematical reasoning; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks with constant interruptions; work under intensive and constantly changing deadlines and interact with those encountered in the course of work, some of whom may be demanding, dissatisfied, and or upset.
See in the normal visual range with or without correction; vision sufficient to read printed documents and computer screens and to operate assigned equipment.
Hear in the normal audio range with or without correction.

Nice To Haves

Two (2) years of experience in landscape water-use efficiency, water conservation projects and programs, and water resource management and planning are highly desirable.
Valid D2 Valid T2. Certified Water Manager (CWM) Certification AWWA Water Use Efficiency Practioner Certification, Grade II

Responsibilities

Research and analyze customers' water use records using various platforms; answer customers' questions about water conservation efforts; identify and communicate leaks and high-use flow to customers; report water savings; and identify water conservation opportunities through the District’s Water Watch Program using MDM systems.
Provides technical assistance on water conversation and efficiency; conducts water surveys, field investigations, and evaluations of residential, commercial, industrial, and institutional customers; identifies the source of water leaks and assesses the efficiency of water use, particularly for landscape irrigation; provides recommendations to property owners on water usage and conservation techniques; conducts inspections of landscape irrigation installations for plan conformance.
Conducts interior and exterior water audits, following the design and methodology in accordance with the Irrigation Association and ASABE.
Applies irrigation and landscape design concepts in developing proposals for improved water usage; directs the use of water saving devices; inspects and monitors various residential and commercial sites for compliance with conservation regulations; performs various customer service functions related to water efficiency.
Maintains awareness of new developments in the landscape/irrigation systems and incorporating new developments, as appropriate, into programs; conducts staff training on new developments and systems.
Documents the results of water audits and generates written reports; assists in promoting good water management practices; may assist in preparing and completing water conservation reporting; distributes educational brochures and other materials.
Operates a District vehicle on a daily basis safely and effectively.
District employees are expected to work overtime, weekends, evenings, and holidays as required to accommodate the District's needs and respond as a Disaster Emergency Service Worker.
Regular attendance at the work site.
Respond to customer inquiries at their home or business, including answering questions regarding meter leaks, water pressure, water quality, or high consumption use; analyze and interpret consumption data; perform water audits to assess water utilization patterns of customers.
Opens, closes, and locks District Administration building, sets and inactivates building alarm, and performs building security functions.
Performs related duties and responsibilities as required.