DPW Water Use Analyst

Town of Brookline•Brookline, MA

4d•Hybrid

About The Position

Brookline DPW’s Water & Sewer Division seeks a Water Use Analyst to monitor, analyze, and manage the Town’s public and private water consumption systems, including metering infrastructure, usage reporting platforms, municipal irrigation systems, and related water-use assets. This supervisory, data-driven role ensures accurate consumption tracking, timely identification of leaks, efficient operation of municipal water systems, and consistent application of water-conservation standards. Focusing on efficient and sustainable public water use, this position oversees key technologies that support the Town’s water-management objectives, coordinates staff and contractors, and ensures compliance with federal, state, and local regulations as well as Town policies.

Requirements

Associate’s degree in business management or a related field and five to ten years of experience in public works or similar environments, with experience in data analysis, water meter data collection, conservation programs, and AMI/billing systems preferred; or an equivalent combination of education, training, and experience.
Valid Class D Driver’s License
OSHA 10-Hour Construction Industry Safety Certification (required within one month of employment)

Nice To Haves

Strong analytical skills
Experience managing water consumption and billing systems
Ability to identify anomalies, trends, and opportunities for efficiency
Effective communication skills
Ability to collaborate well with internal and external stakeholders
Ability to oversee technical field operations
Ability to maintain accurate records
Ability to navigate both office and field environments
Adept at coordinating emergency response activities
Ability to represent the Division in public outreach efforts

Responsibilities

Monitor daily water consumption for discrepancies, leaks, and abnormal usage; investigate issues and communicate findings to customers.
Track usage trends and research tools, standards, and best practices for water conservation.
Collaborate with meter shop, leak detection, billing staff, and other departments to support accurate monthly billing.
Analyze usage data and recommend improvements to minimize waste and optimize system performance.
Manage municipal water systems, including irrigation, water features, comfort stations, and related monitoring/control platforms.
Oversee installation, maintenance, repair, and seasonal operations of Town-managed water systems; serve as liaison for water-use system issues.
Maintain comprehensive records and manage work orders for DPW water systems.
Develop and update SOPs; assign and support service crews, ensuring safety and quality standards.
Prepare reports required by regulatory agencies and support budget development.
Assist with inspections, project management, meter replacements, service line installations, and troubleshooting of metering and billing technologies.
Provide field and office support during emergencies, leak responses, shutdowns, and storm readiness activities; serve as essential staff during weather-related events.
Develop educational materials, update website content, and engage the public through outreach on water quality, conservation, and sustainability.
Maintain required training, licensure, and certifications; attend Town/Division training as assigned.
Performs other related work as required.