Water Systems Service Technician

A. O. Smith Corporation•West Palm Beach, FL

2d•Onsite

About The Position

A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom. This position will be working out of our West Palm Beach Florida office location.

Requirements

High School Degree required.
Minimum of 1-2 years related work experience
Insurable driving record
Ability to lift 50lbs consistently throughout the day
Successful completion of pre-employment screenings, including DOT requirements
Work in a variety of environments (crawl spaces, attics, etc.)

Nice To Haves

Associate’s degree in a technical related field preferred
HVAC/Plumbing/Mechanical related experience a plus
Proficiency with computers and programs, specifically Microsoft Office software
Proficient customer service experience.
Willingness to learn local, state, and national codes/regulations.
Ability to work independently and as a team to meet deadlines and goals.

Responsibilities

Complete Maintenance and repairs on residential water treatment equipment.
Deliver salt to both residential and commercial customers.
Record appointment data for every service call.
Utilize interpersonal skills to communicate professionally at all levels with customers and within the company.
Communicate with management, sales and customer service to resolve customer complaints.
Maintain service vehicle inventory.
Adhere to company safety and vehicle practices.
Take in salt deliveries and unload into the warehouse via forklift.
Basic shop duties such as cleaning and building maintenance.
Perform any other activities as needed or as directed.