Meter Technician (Water Services Technician)

City of Hutto • Hutto City Hall, TX

6d • Onsite

About The Position

Under general supervision of the Customer Service & Utility Billing Manager, the Water Services Technician performs the installation, removal, testing, calibration, repair and maintenance of water meters and AMI devices and associated automated data collection endpoints. Reads utility meters and records usage to facilitate the City’s utility billing process. Disconnects and reconnects water services in regards to new utility services, transfers, move outs, and non-payment.

Requirements

• Knowledge of medium distribution water systems, meter programming, computer systems and safety
• Knowledge of utility water metering and AMI systems as a process control
• Knowledge of methods, procedures, tools and equipment in testing water metering devices
• Knowledge of industry meter specifications and standard
• Knowledge of maintenance and repair techniques for water lines, collection system, electric circuits, pumps and motors
• Knowledge of SCADA
• Knowledge of standard safety practices
• Knowledge of water metering analysis and water usages
• Skilled in using communication and software applications
• Skilled in writing safety reports, processing work order, metering data spreadsheets, power calculations and lock-out/tag- out documentation
• Skilled in verifying equipment specifications and manufacturers operating ranges-limitations
• Skilled in installation and maintenance of AMI water metering systems
• Skilled in the use of computer operating systems and basic PC skills
• Ability to follow all relevant safety rules and regulations
• Ability to communicate effectively, both verbally and in writing
• Ability to operate light and heavy equipment and tools used in maintaining water collection system
• High school graduation or its equivalent required.
• Experience in general building and mechanical systems maintenance, knowledge of plumbing, pumps, motors and valves.
• Valid Class C Texas driver's license required.

Nice To Haves

• Class D Water Distribution and Collection I Wastewater licenses preferred.
• A comprehensive background in Water utility metering and AMR systems is strongly desired.

Responsibilities

• Installs, calibrates, troubleshoots and replaces Water End Point’s, and AMI Communications systems and associated infrastructure.
• Installs, tests and maintains water meters.
• Investigates metering and remote terminal irregularities.
• Explains and/or instructs customers regarding policies, practices, and procedures, and work in progress, to resolve more complex problems.
• Coordinates and deploys resources to ensure an adequate level of service.
• Performs monthly battery test and maintenance on the AMI field network controllers and completes monthly reports.
• Programs and tests all End Point’s, AMI Transmitting and Receiving devices and Metering Equipment.
• Operates testing equipment to locate the cause of defective performance, and initiate the repair process by either in-house process’ or by vendors as required.
• Coordinates with utility billing in the change out of damaged End Points so that accounts can be remotely read.
• Assists utility billing with customer issues and manual meter reading.
• Performs disconnects of water services, to assist utility billing with service request, for delinquent accounts, new services, transfers, move outs check for leaks and rereads.
• Meets with customers.
• Interprets and explains water utility service policies and procedures.
• Participates in meetings, internal and external training.
• Provides input to ensure the maintaining of an adequate inventory of AMI and Water Metering material.
• Provides technical input on Water Meters and End Points, and Metering Devices for accurate revenue recording and identifies leaks and illegal use in the City’s water distribution system.
• Communicates ideas and troubleshoots and problem solves within division and other City divisions.
• Trains less experienced technicians.
• Regular and prompt attendance is an essential function of the position.
• Performs such other related duties as may be assigned.

Benefits

• Integrity- Communicating honestly, being accountable, upholding moral principles, and supporting our organization’s values
• Collaboration- Showing teamwork is equally as cherished as individual achievements by celebrating positive outcomes together
• Consistency- Producing an accomplished standard of work in the workplace
• Servant leadership- Actively listening to exert a positive influence
• Mutual respect- Valuing opportunity, unique contributions, and each other
• Forward-thinking- Considering needs, listening to team members, and thinking innovatively

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED