Water Meter Technician
City of Kingsport•Tn 37664, TN
•Onsite
About The Position
Performs skilled work connecting and disconnecting water service; reading, programming, repair, and maintenance of meters; and investigation of customer complaints. The City of Kingsport does not discriminate on the basis of race, color, religion, creed, ethnicity, national origin, sex, disability, age, status as a protected veteran, or any other class protected by Federal or State laws and regulations.
Requirements
- Knowledge of occupational hazards and appropriate safety precautions
- Knowledge of geography and street layout of the water service area and the locations of meters and curb boxes
- Knowledge of utility policies
- Ability to work in an environment subject to exposure to a variety of weather conditions with extended periods of walking, stooping, bending, and lifting
- Skill in use of tools required for connecting and disconnecting water service, repairing waterlines, and testing meters
- Skill in writing legibly and making calculations quickly and accurately
- Skill in communicating effectively orally and tactfully with customers in explaining policies and procedures of the water services division
- Skill in establishing and maintaining effective working relationships with city employees, and the general public
- High school graduate or high school equivalent
- Current TN/VA Driver's License
Nice To Haves
- Experience equivalent to one year full time work in water line construction and maintenance, meter reading, customer service work or closely related area is preferred
- Obtain proper training in confined space entry within 6 months of hire/promotion
- Obtain certification through AWWA Customer Service Certificate Program within 6 months of hire/promotion
Responsibilities
- Installs water meters in response to applications for water service
- Investigates meters to determine if they are functioning properly
- Takes consumption readings on meters with meter reading system, or manually
- Cuts water service at customer request when residences are vacated
- Works with Customer Service to investigate issues concerning water bills
- Inspects connections, checks readings and checks for leaks aiding customer in locating leaks on their side of meter
- Responds to customer concerns regarding pressure and volume problems
- Investigates water thefts
- Disconnects, reconnects, and replaces meters when payment obligations are met
- Enters confined spaces such as meter pits
- Repairs leaks in meter boxes around meters, as necessary
- Replaces damaged, stopped and outdated meters
- Tests meters after pulling meter from meter box, hooks up test machine to verify accuracy
- Enters and completes work tasks on tablet and/or computer to ensure accurate history is maintained
- Programs meters to proper settings to ensure accurate readings
- Performs other duties as assigned
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
