Water Quality Supervisor

Town of Apex • Apex, NC

9d • Onsite

About The Position

The Town of Apex is hiring a Water Quality Supervisor to lead the Town’s water quality program and serve as the water system’s Operator in Responsible Charge (ORC) and primary regulatory contact for drinking water and cross-connection matters. The role directs employees responsible for providing safe drinking water that meets federal and state requirements, sets water quality work standards, and oversees compliance with the Safe Drinking Water Act and Rules Governing Public Water Systems. The position reports to the Utility Operations and Maintenance Manager and has supervisory responsibilities.

The supervisor plans and oversees water sampling, chemical monitoring, flushing, hydrant and valve maintenance, meter testing, leak detection, and related system operations. The role manages mandated monitoring plans and reporting, coordinates with treatment facility staff and construction teams, responds to emergencies and resident concerns, and performs field work as needed. Responsibilities also include staff supervision and development, procurement and inventory, budget preparation and tracking, and maintaining program records and reports. Work is performed under general supervision, with emergency call-back required.

Requirements

• High school diploma or GED and at least five years of experience in water distribution systems, including two years of supervisory experience, or an equivalent combination of education and experience.
• Valid North Carolina driver's license.
• Grade A Certification in Water Distribution.
• Ability to respond to emergency call-backs.

Nice To Haves

• Associate's degree in environmental science or a related field.
• Cross Connection Certification in Water Distribution at hire or within one year of hire.

Responsibilities

• Serve as the water system’s Operator in Responsible Charge and primary regulatory contact for drinking water and cross-connection matters.
• Direct and supervise employees performing water quality services; assign and review work, interview candidates, orient and train staff, conduct performance appraisals, and recommend disciplinary action as needed.
• Oversee the Town’s water quality and flushing programs, including planning and scheduling sampling, chemical monitoring, and flushing tasks.
• Develop, maintain, and update state-mandated monitoring plans and EPA-mandated sampling plans, and schedule monitoring required for federal and state compliance.
• Coordinate coliform sampling for newly constructed water lines and non-compliant sampling requested by the public or Town departments.
• Manage the valve maintenance program, organize water system shutdowns, and issue system pressure advisories.
• Manage hydrant maintenance and oversee hydrant and valve inspections for new construction; attend construction meetings to represent water system and water quality interests.
• Oversee water meter testing, train staff on meter and testing equipment, review information related to water theft, and report findings.
• Oversee the leak detection program and appropriate use of associated equipment and software.
• Oversee annual water system flushing and operation and maintenance of elevated storage tanks.
• Coordinate with Cary/Apex Water Treatment Facility staff to support optimal water quality.
• Respond to water system emergencies, resident questions and complaints, and other calls; perform field work as needed.
• Maintain records, prepare work reports, complete state-mandated reports, maintain data, and support state inspections using electronic reporting applications and Cityworks.
• Identify staff training, equipment, and resource needs; recommend resources to the Operations Manager and implement productive work processes.
• Prepare the section budget, recommend staff and equipment needs, order materials and equipment, and track expenditures.
• Review plans for future water mains and services in new construction as they relate to water quality.
• Maintain and apply knowledge of the water distribution system, its components, and backflow prevention.
• Perform related tasks as required.

Benefits

• Free or low-cost medical, dental, vision, and life insurance for employees.
• 5% contributions to NC401(k) retirement plans; no matching required.
• Participation in the Local Government Employees' Retirement System (LGERS).
• Traditional sick and vacation leave.
• 80 hours of Peak Paid Time Off per year.
• $1,200 Peak Lifestyle Benefit for health and wellness activities after completion of probation.
• Eight weeks of paid parental leave.
• Three weeks of paid caregiver leave.
• Bereavement leave.
• 13 paid holidays.
• Longevity pay.
• Tuition assistance.
• Expansive wellness program.
• Competitive compensation program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED