Water Park Attendant

The Marcus Corporation • Lake Geneva, WI

2d • Onsite

About The Position

The Water Park Attendant at Timber Ridge Lodge & Waterpark helps provide a safe and enjoyable experience for guests and their families. The role involves greeting and assisting guests, monitoring the waterpark and guest conduct, enforcing rules, and helping prevent accidents. Attendants also perform assigned cleaning and maintenance, report damage, assist with guest inquiries, manage wristbands and access points, share information about the property and surrounding area, and support emergency response staff. Other duties may be assigned.

Timber Ridge Lodge is an all-season, all-suite destination in Lake Geneva, Wisconsin, featuring a 50,000-square-foot indoor/outdoor waterpark. The property is part of Grand Geneva Resort, which also includes golf courses, a spa and fitness center, a ski park, restaurants, and extensive grounds.

The position requires varied scheduling, including weekends and holidays, and the ability to work under pressure. Candidates must be at least 16 years old. An eighth-grade education is preferred. The successful candidate can follow directions, interact effectively with guests, supervise activities, enforce rules, communicate clearly, make sound independent decisions, and work independently or as part of a team, including when handling emergencies.

Requirements

• Must be at least 16 years old.
• Ability to work varied schedules, including weekends and holidays, and under pressure.
• Ability to follow directions and perform tasks with limited supervision.
• Strong interpersonal skills for assisting and interacting with guests and patrons.
• Ability to supervise activities, enforce rules, and give clear directions.
• Basic English proficiency for reading, writing, and effective communication.
• Critical-thinking skills to make independent, sound decisions.
• Ability to work independently or with a team to oversee facility activity and handle emergencies.

Nice To Haves

• Minimum eighth-grade education preferred.

Responsibilities

• Greet and assist guests entering the pool area and monitor facility and patron conduct.
• Enforce rules and supervise guests to maintain a safe environment and help prevent accidents.
• Perform cleaning and maintenance tasks as assigned.
• Report damage to facilities, attractions, or equipment to supervisors.
• Provide customer service and respond to guest inquiries or concerns.
• Ensure proper use of wristbands and access points.
• Offer directions and information about the property and surrounding area.
• Support emergency response staff and perform other duties as directed.

Benefits

• A free, well-balanced meal every shift.
• Discounted gym membership.
• Room discounts at Marcus Hotels & Resorts.
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa.
• Free parking.
• Two-for-one movie theater coupons at Marcus Theatres.
• Ability to grow your career and transfer from one property to another.
• Early wage access.
• Paid time off.
• Flexible scheduling.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed