Water Operations Manager

NW Natural•Coupeville, WA

10d•$86,674 - $138,678•Onsite

About The Position

Administer client relationship and operations management responsibilities pertaining to service agreement scope fulfillment in the areas of system operation, utility management, and management of client relationships. Major areas of management include staffing, water systems compliance, budgeting, and revenue generation.

Requirements

Five or more years of experience in covering all aspects of utility operation.
Demonstrated experience providing leadership and direction for projects, initiatives, or teams, with or without formal supervisory responsibility.
Comprehensive knowledge of laws and regulations that apply to various governing agencies.
Thorough knowledge of water and wastewater system operations, as applicable.
Valid driver’s license (or obtain within 90 days if out-of-state), required certifications/endorsements, and satisfactory driving record.
WDM 1 (Water Distribution Manager), WTPO (Water Treatment Plant Operator) 1, and CCS (Cross Connection Specialist) certifications required.

Nice To Haves

WDM 2 (Water Distribution Manager), WTPO (Water Treatment Plant Operator) 2, and CCS (Cross Connection Specialist) certifications preferred.

Responsibilities

Administer the operation of water distribution and water treatment for clients within department service area. Execute all contractual deliverables in the areas of field operations and management services.
Manage client communications, including preparation of written status reports, email, phone, and in person meetings as required.
Facilitate preparation of annual client budgets and midyear budget adjustments. Coordinate client budget approvals and manage service contracts to meet budgets.
Maintain current knowledge and understanding in order to ensure strict compliance with all federal and state rules and regulations.
Develop and manage operations team, including responsibility to hire in accordance with staffing plan, develop staff to effectively provide services, and to complete training and gain certifications in accordance with company policy.
Conduct scheduled employee staffing performance evaluations within Company guidelines.
Manage department budget through personnel utilization and other metrics.
Comply with all Company policies, procedures, and safety regulations.
Comply with Company Grooming and uniform policy.