Water Mitigation Technician

RDM Holding Company•Sterling Heights, MI

10d•Onsite

About The Position

SERVPRO Team Miller is the leading SERVPRO team in the country, recognized as Franchise of the Year in 2020 and consistently ranking in the top 5 out of over 2000 teams nationwide. With 24 territories across Michigan and Indiana, they service Metro Detroit, Saginaw/Midland Counties, Fort Wayne, Indianapolis, Chicago, and Miami. As a family-owned and operated business, they foster a team-oriented environment that prioritizes internal growth, training, and certifications. This role is for a Restoration Technician who enjoys helping people through difficult situations and making a difference by restoring fire and water damage to its pre-loss condition. The ideal candidate is comfortable working hard in challenging situations, enjoys meeting new people, possesses excellent communication skills, enjoys supervising others, and is a serious multi-tasker. Self-motivated individuals with superb interpersonal skills and a high level of dependability who are excited about exceeding expectations will thrive in this environment.

Requirements

Effective oral communication
High school diploma/GED
Ability to travel locally and out of state as necessary
Ability to successfully complete a background check subject to applicable law
Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
Exposure to chemicals
Walking and standing for long periods of time, driving, sitting, climbing
Ability to climb ladders and work at ceiling heights
Ability to work in tight spaces (e.g., crawls spaces under buildings)
Repetitive pushing/pulling/lifting/carrying objects

Nice To Haves

Experience in cleaning/restoration preferred
IICRC certifications preferred

Responsibilities

Inventory and load the work vehicle with equipment, products, and supplies needed for each project
Maintain a clean and organized vehicle and clean equipment appearance
Prepare rooms/areas for work activities
Set up staging area and equipment for each project
Leave job site with a clean and orderly appearance
Perform production processes following SERVPRO® production guidelines per work order per crew chief directions
Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns)
Perform end-of-day/end-of-job cleanup and breakdown to leave job site with a clean and orderly appearance
Understand and follow safety and risk management guidelines on the job site, in the office, and while traveling
Respond to service calls as needed and perform services as assigned, following SERVPRO® production guidelines
Communicate with the crew chief to make sure all customer needs are met
Support crew chief and other production personnel, as needed
Clean and maintain vehicles, equipment, warehouse, and office areas, as needed