Water Meter Tech I

City of Loveland•Loveland, CO

58d•Onsite

About The Position

Performs installation, maintenance, testing, and repair of ¾” to 6” water meters for the City of Loveland Utilities. Assists with customer concerns, meter investigations, and general water distribution system maintenance. Assists with water taps ranging from 3/4" to 2", and sewer taps, 4" and 6". Installs, deploys, programs, troubleshoots, and maintains the water AMI system, including endpoints and related communication infrastructure. Provides professional customer service by responding to water-related inquiries, explaining usage and billing information, and assisting with meter accuracy, leak concerns, and other water service issues. After six months, the incumbent will actively participate in the after-hours duty rotation. The salary range for this position is $25.42 - $34.32 per hour with a hiring range of $25.42 - $29.87, depending on qualifications and experience. This opportunity will be available to applicants until filled. A current resume is required, and a cover letter is preferred. Join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, and Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization, and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance.

Requirements

High School Diploma/GED
1 Year: Experience in water utilities, irrigation systems, underground utility installation, or a related field is required.
Must possess a valid driver's license.

Nice To Haves

One (1) year of familiarity with water distribution systems, basic plumbing principles, meter installation, and safe excavation practices is desirable.
Experience working around buried utilities and interacting with customers in a service-oriented environment is a plus.
Experience using hand tools, basic computer systems, electronic work order programs, and the ability to learn AMI technology, GIS mapping, and meter data collection systems is desirable.
Colorado Class I Water Distribution Certificate preferred, must acquire within six (6) months of hire.
Confined Space training/certificate preferred, must acquire within six (6) months of hire.
Trenching and Excavating training/certificate preferred, must acquire within six (6) months of hire.
Cross Connection Control Tester Certification preferred.
Colorado Class 1 Collections Operator Certificate preferred.
Basic knowledge of water meters, taps, meter installations, and basic plumbing.
Basic knowledge of design specifications and practical applications.
Intermediate proficiency in the use of electronic work order management systems, digital mapping applications, and Advanced Metering Infrastructure (AMI) equipment and related field technology.
Ability to become Familiar with City codes and development standards with respect to tap and meter installations.
Ability to effectively communicate verbally and in writing with customers and co-workers.
Ability to proficiently operate mobile communication devices, including smartphones, two-way radios, and utility-specific applications, to support field operations and effective team coordination.
Ability to demonstrate good customer service skills by filling out work orders with all required information and effectively deal with angry or emotional customers.
Ability to work in confined spaces.
Knowledge of pipeline construction and safety preferred.
Knowledge of water distribution systems, construction and maintenance preferred.

Responsibilities

Assembles, installs, maintains, tests, exchanges and repairs ¾” to 6” water meters.
Performs ¾” to 2” water taps. Performs 4” and 6” sewer taps.
Operates meter test bench to verify accuracy of meters.
Maintains precise records and information with respect to meter history and performance.
Performs Inspections of water meter vaults, meter pits, service lines and sewer service installs/taps.
Uses a daily work order system (CIS) to complete service orders such as leak checks, pressure checks, turn off/on, meter tests, GPS, meter downloads, customer complaints and any other public relation needs.
Upgrade existing water infrastructure to meet current standards.
Repair, install, or maintain water meter appurtenances.
Provides technical support to utility billing and meter reading.
Assists with coordination of projects or problems of adjacent water districts.
Assists with capital project infrastructure work.
Assists water operations with water main breaks, service line repairs, jetting and sewer backups.
Assists with maintenance and repairs on large PRV’s.
Assists with installation and deployment of a water AMI system.
Maintains and repairs future AMI system endpoints and infrastructure.
Understands and follows local and state drinking water regulations.
Provides feedback and information to supervisor to support budget development, capital planning, and special projects related to water distribution and metering infrastructure.
Performs routine inspection, preventive maintenance, and minor repairs on assigned equipment and vehicles to ensure safe and reliable operations.
Utilizes electronic service order systems to receive, document, and close work orders, ensuring accurate recordkeeping and timely response to customer requests.
Uses digital mapping tools and GIS software to locate water mains, services, valves, meters, and other distribution system assets, and updates records as needed.
Operates and interfaces with electronic field equipment, including handheld devices, meter programming tools, and AMI (Advanced Metering Infrastructure) technology for meter installation, configuration, troubleshooting, and data verification.
Assists with deployment, maintenance, and troubleshooting of water AMI endpoints and communication devices to support accurate meter data collection and transmission.
May assist with the cross-connection control program by surveying single-family residences for potential cross-connections, documenting findings electronically, and supporting compliance with applicable state and local regulations.
Performs other duties as assigned.

Benefits

Two (2) Medical plans, Dental, Vision (for self/ spouse/ children)
A Dedicated, exclusive Employee Health and Wellness Center
Discounted Chilson Center passes
Paid vacation, holidays, floating holidays, and medical leave
Flexible spending including Dependent Care
Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage
Retirement 401a, 457, Roth (pre-& post tax) and company match
A Comprehensive Employee Assistance Program
Voluntary 529 College Invest program
Tuition Reimbursement
Employee Referral Program
Personal and Professional Development opportunities
Employee Recognition Program
Exceptional work-life balance
Market based pay & regular performance reviews
Local Government employment is eligible for Public Loan Forgiveness Program