Water Meter Service Technician

The City of West Monroe • West Monroe, LA

1d • Onsite

About The Position

The Meter Service Technician installs, inspects, tests, repairs, and maintains residential and commercial water meters to ensure accurate utility billing and reliable water service. This position performs meter-related field operations, responds to customer service requests, and assists in maintaining the integrity of the City's water distribution system.

Requirements

• Ability to work outdoors in varying weather conditions, including extreme heat and cold.
• Ability to kneel, bend, stoop, crouch, and work in confined spaces.
• Ability to lift and carry up to 100 pounds.
• Ability to read, write, and communicate effectively in English.
• Working knowledge of hand tools, including pipe wrenches, valve wrenches, channel-lock pliers, and similar equipment.
• Basic computer skills.
• Ability to provide courteous and professional customer service.
• Reliable transportation to and from office.
• Valid Louisiana driver's license required.
• Frequent walking, standing, bending, kneeling, lifting, carrying, pushing, pulling, climbing, and working in outdoor environments.
• Regular exposure to traffic, uneven terrain, weather conditions, and utility construction sites.

Nice To Haves

• High school diploma or GED preferred.
• Previous experience in water utility operations, meter services, plumbing, construction, or a related field preferred.
• Bilingual Spanish skills are desirable.
• Ability to obtain any required certifications related to water utility operations, if applicable.

Responsibilities

• Utilize the Beacon software system to monitor meter performance, analyze system data, and support maintenance activities.
• Install, maintain, repair, replace, and remove water meters up to 1-inch in size.
• Repair and maintain meter-related infrastructure, including meter boxes, lids, risers, and associated components.
• Perform daily utility service activities including service connections, disconnections, meter re-reads, leak investigations, and customer assistance.
• Complete service disconnections and restorations in accordance with departmental procedures.
• Accurately complete work orders, maintenance records, and related documentation.
• Respond to customer inquiries and provide information regarding meter operations and utility services.
• Assist with emergency utility operations as required.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED