Water Mains Specialist

City of High Point•High Point, NC

3d•Onsite

About The Position

The Water Mains Specialist will oversee and participate in the daily operations of the City’s water distribution system, including backflow prevention, cross-connection control, hydrant meter use, water quality, and regulatory compliance. This position serves as a backup Operator in Responsible Charge (ORC), conducts inspections, testing, and maintenance of system components, and ensures accurate reporting to state and federal agencies. The Water Mains Specialist will also assist with the collection system, support engineering and GIS staff, respond to customer concerns, review plans for compliance, and maintain system records. This role combines technical expertise, fieldwork, and regulatory oversight to ensure the safe, efficient delivery of water services to the community.

Requirements

High school diploma or GED
Must have possession of current driver’s license issued by the State of North Carolina
Must be able to work in extreme weather conditions for long periods
Must be able to work On-Call on a regular rotating basis
Must be able to lift a minimum of 50 pounds or more with assistance.
Must be able to deal effectively with the public.
Must have or obtain Confined Space Competent person within 6 months of hire date
Must have or obtain OSHA 10-hour safety course within 1 year of hire date
Must have or obtain Basic First-Aid, CPR, and AED certification with 1 year of hire date (American Red Cross, American Heart Association, or National Safety Council)
Must have North Carolina Grade B Water Distribution certification
Reasoning Ability to apply principles of logical thinking to work tasks, practical situations and requests made by supervisor; to comprehend and respond to a variety of work situations and tasks; to understand and apply safety requirements, traffic safety principles and regulations.
Mathematics Ability Must be able to understand math equations in order to determine pipe sizes to be used for specific water flow requirements, figuring quantities of supplies to be ordered from warehouse, etc.
Language Ability Read: Ability to read safety and other manuals, instructions, equipment readings, street signs, location books, work orders. etc., to read and understand directions (N,E,S,W) to locate job sites.
Write: Must be able to write work orders clearly and legibly.
Speak: Ability to be conversant in voice and diction to participate in discussions and communicate well with citizens in person, co-workers and other City personnel in person or over radio and telephone; ability to perform proper and clear communication rapidly during emergency situations.

Nice To Haves

Associate’s degree in related field
Having Class ‘A’ Commercial Driver’s License with Tanker Endorsement
Grade A Distribution Certification
Certified Backflow Tester
Cross Connection ORC Certification

Responsibilities

Back Up Operator in Responsible Charge for the distribution system, backflow prevention program, and fire hydrant use program.
Performs duties of back-up ORC for the collection system, when qualified.
Ensures the distribution system and associated programs follow the rules and regulations of the Federal, State, and Local agencies including completing all required reports in a timely manner.
Inspects system devise, pipelines, rights-of-way, water storage facilities, aerial lines, creek crossings, etc.
Ensures information from support departments such as lab, plant maintenance; engineering services, administration, and code enforcement is incorporated into the system records, rules, procedures or ordinances.
Repairs, adjusts, and calibrates various devises in the distribution system such as air reliefs, vacuum prevention valves, pressure sustaining valves, altitude valves, and pressure recording devices.
Perform fire hydrant flow test, pressure monitoring, leak locating, water quality testing, and disinfection field testing.
Works with, supplies information, and receives information as needed for the water quality, maintenance, fire hydrant meter program, TRC, plan review, and other programs associated with the distribution system.
Monitors SCADA system flows.
Installs and maintains system instrumentation such as flow meters, pressure monitoring, etc.
Assists CAD technicians, engineering technicians, engineers, and GIS personnel with water mains and sewer line problems reported by plumbers, contractors, and local citizens.
On-call back-up ORC and/or On-Call Emergency Contract Inspector.
Assists in locating lost valves and manholes.
Performs field checks for water taps using maps, records, and GPS.
Assists other departments in locating utilities.
Assists supervisors with locating water and sewer mains.
Assists with building and property owners and the City of High Point Engineering Department to help solve water complaints.
Reviews plans for compliance to ordinances, rules, regulations, and standard drawings relating to the water and sewer systems.
Evaluates preventative maintenance program.
Provides information as required by management.
Ensures that all work is performed in alignment with OSHA and City Safety Standards and Policies.
Assist with the collection system.
Utilizes computer system to access work orders and map water systems.
Operates pipe and utility locator.
Operates service truck to pick up parts and supplies from vendor or city warehouse and hauls materials and equipment to and from job sites.
Cleaning and general housekeeping of the Division’s facilities.