WATER & LIGHT TELLER

City Of Tupelo • Tupelo, MS

7d • Onsite

About The Position

Collects cash or checks for payments from customers for utility services, Records transactions on cash register and issue receipts plus issue any change due to the customer. Explains charges on bill to customer and initiates action to adjust complaints.

Requirements

• High school graduate or equivalency required.
• Experience in general office and clerical work.
• Good public relations skills; computer literate.
• Completion of ACT Work keys assessment test with a minimum score of Silver.
• Ability to follow oral and written instructions.
• Ability to respond to common inquires and complaints.
• Ability to spell and understand English.
• Ability to make mathematical calculations rapidly and accurately and write legibly.
• Ability to calculate percentages.
• Ability to exercise good judgement and discretion with regard to Departmental policies and procedures.
• Valid driver’s license from state of residence.

Responsibilities

• Collects revenue for electricity on a daily basis.
• Collects revenue for water and sewage on a daily basis.
• Issues receipts and any change due to the customer after receiving payments.
• Balances cash drawers at the end of the day.
• Collects customer deposits for service connections.
• Mails out late notices to customers.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED