Water Facilities Technician

City of Aurora

1d•Onsite

About The Position

Aurora Water (AW) is growing and recently completed a new state-of-the-art facility that requires building oversight. The position prepares and maintains records, reports on work activities and equipment; performs a variety of repairs and installations (both interior and exterior) which may include, but are not limited to painting, carpentry, electrical, plumbing, roofing, floor repairs, concrete/masonry patching, and minor maintenance on HVAC equipment; operates or uses a variety of tools and equipment related to facilities maintenance and repair; may operate computerized control systems; maintains various records on equipment inventories and maintenance of such items including maintenance frequency, needed supplies/parts/materials; performs additional duties as assigned. Primary Duties & Responsibilities Build and support cross-functional relationships between divisions, internal partners and external vendors/contractors. Deliver high quality work products. Be responsive, courteous and customer service oriented. Assist in maintaining daily operations of Aurora Water SEAM facility. Provide vendor/contractor support and escort throughout the facility. Provide direction to vendors as needed and ensure vendors align with our policies and procedures Monitor Building Automation System (BAS) alarms, investigate and troubleshoot issues, and reset system alarms. Respond to mechanical, plumbing, electrical, and HVAC issues, investigate cause, remedy issue / coordinate contractor response. Maintain dry fire suppression system. Coordinate with service contractors to identify, diagnose, and repair issues. Communicate effectively via phone, email and other written correspondence. Provide excellent customer service to staff and colleagues; receive, log, prioritize, and coordinate requests received via work order, phone calls, and email. Collect and maintain job related data and identify trends for improvement and provide necessary reports to management. Coordinate and perform small office projects and maintenance. Create and install facility signage as needed. Performs additional duties as assigned.

Requirements

High School diploma or GED.
2 years demonstrated ability working in a fast-paced facilities and operations setting.
Colorado Driver License with a good driving record.
Knowledge of methods, techniques, tools and equipment used in performing a variety of building repair and maintenance functions, hazards and safety practices common to the construction industry.
Basic knowledge of Microsoft Office Suite.
Knowledge of facilities and grounds maintenance practices.
Good communication skills to inform team members and stakeholders on the status of projects and tasks is a critical component of responsibilities.
General “handyman” skills.
Skill in operating vehicles and basic maintenance equipment.
Skill in the use of tools, specialized equipment common to building maintenance functions.
Basic knowledge of Microsoft Office Suite
Strong customer service skills
Strong interpersonal skills
Skill in checking information for accuracy and completeness and correcting errors
Strong time management and organizational skills are essential including the ability to set schedules to track and prioritize multiple tasks despite interruptions and changing/competing priorities.
Ability to prioritize as work is needed.
Ability to troubleshoot issues, identify and implement remedies.
Ability to establish and maintain effective working relationships with other employees.
Communicate effectively both verbally and in writing.
Ability to communicate effectively verbally and in writing; read and comply with blueprints, diagrams, schematics, manuals, and specifications.
Maintain records, logs, and reports.
Perform physical activities common to maintenance work.

Responsibilities

Build and support cross-functional relationships between divisions, internal partners and external vendors/contractors.
Deliver high quality work products.
Be responsive, courteous and customer service oriented.
Assist in maintaining daily operations of Aurora Water SEAM facility.
Provide vendor/contractor support and escort throughout the facility.
Provide direction to vendors as needed and ensure vendors align with our policies and procedures
Monitor Building Automation System (BAS) alarms, investigate and troubleshoot issues, and reset system alarms.
Respond to mechanical, plumbing, electrical, and HVAC issues, investigate cause, remedy issue / coordinate contractor response.
Maintain dry fire suppression system.
Coordinate with service contractors to identify, diagnose, and repair issues.
Communicate effectively via phone, email and other written correspondence.
Provide excellent customer service to staff and colleagues; receive, log, prioritize, and coordinate requests received via work order, phone calls, and email.
Collect and maintain job related data and identify trends for improvement and provide necessary reports to management.
Coordinate and perform small office projects and maintenance.
Create and install facility signage as needed.
Performs additional duties as assigned.