Water Damage Crew Chief - Experienced and Certified

ServiceMaster Restore 7383 - Salem • Salem, OR

1d • $22 - $26 • Onsite

About The Position

ServiceMaster Restore is seeking an experienced and certified Water Damage Crew Chief to lead their restoration team. This is not an entry-level role; the ideal candidate will have a solid understanding of water mitigation, safe and efficient work practices, and the ability to lead technicians and produce high-quality restoration work. The company is looking for individuals with restoration experience, industry certifications, and a desire for increased responsibility and career growth.

Requirements

• Previous professional water-damage/restoration experience.
• Demonstrated knowledge of water extraction and structural drying.
• Experience using moisture meters and drying equipment.
• Ability to lead technicians on active restoration projects.
• Strong customer-service and communication skills.
• Strong jobsite documentation habits.
• Ability to use smartphones, tablets, and restoration software.
• Valid driver's license and ability to meet company driving requirements.
• Ability to work in active residential and commercial restoration environments.
• Ability to meet the documented physical requirements of the position, with reasonable accommodation where applicable.
• Availability for emergency-response/on-call work according to the position's established schedule.
• IICRC WRT certification is strongly preferred.
• Candidates with WRT + ASD and/or AMRT are especially encouraged to apply.

Nice To Haves

• Experience with commercial water losses is a major plus.
• IICRC WRT – Water Damage Restoration Technician
• IICRC ASD – Applied Structural Drying
• IICRC AMRT – Applied Microbial Remediation Technician
• Additional restoration, safety, or industry certifications are a plus.
• Experience with asbestos/lead awareness and company-required sampling or testing procedures, where appropriately trained and authorized.

Responsibilities

• Leading technicians and directing daily work on restoration projects.
• Performing water extraction and mitigation services.
• Inspecting affected areas and identifying moisture migration.
• Using moisture meters and other inspection equipment.
• Setting up air movers, dehumidifiers, air filtration devices, and other drying equipment.
• Monitoring drying progress and documenting moisture readings.
• Performing controlled demolition when required.
• Establishing containment and protecting unaffected areas.
• Maintaining clean, organized, and professional jobsites.
• Communicating with customers throughout the work.
• Taking complete and accurate jobsite photographs.
• Maintaining accurate daily documentation.
• Using Restore 365, Mitigate, DocuSketch, and other company technology.
• Ensuring technicians follow company procedures and safety requirements.
• Performing quality-control checks before leaving the jobsite.
• Maintaining and caring for company vehicles, tools, and restoration equipment.
• Helping train and develop newer restoration technicians.
• Communicating project conditions and changes to the Project Manager or Supervisor.
• Identifying conditions outside the approved scope and escalating them appropriately.
• Participating in emergency and after-hours response according to the position's schedule.

Benefits

• Competitive compensation based on experience and certifications.
• Full-time employment.
• Opportunities for overtime and emergency-response work as applicable.
• Paid training and continued education.
• Opportunities to earn additional IICRC certifications.
• Established restoration systems and equipment.
• Advancement opportunities.
• A career path within a growing restoration company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed