Watchmaker

Hidden Talent•Louisville, KY

4d•Onsite

About The Position

Davis Jewelers is hiring a full-time, on-site Watchmaker in Louisville, Kentucky. The Watchmaker will repair, maintain, and restore timepieces from a range of brands, including luxury watches, and ensure each receives precise, high-quality workmanship. The role includes diagnosing mechanical issues, assessing repairs, preparing service estimates, and performing case refinishing such as polishing and lapping. The Watchmaker will maintain an organized workshop, care for tools and equipment, monitor spare-parts inventory, and coordinate with parts vendors. The position also involves working with shop administration, sales associates, and leadership; communicating repair findings, progress, completion estimates, and possible delays; and contributing to a collaborative, customer-focused repair experience. Davis Jewelers is a family-owned fine jeweler that has served the Louisville community since 1930. It emphasizes craftsmanship, personalized service, teamwork, and conscientious attention to detail. The schedule is five days per week, typically eight-hour shifts. Compensation is competitive and based on experience, technical expertise, and certification levels. Relocation assistance is available for qualified candidates.

Requirements

Professional experience in watchmaking, including diagnosis, repair, maintenance, and restoration of timepieces.
Strong technical knowledge of watch movements, mechanical components, and repair procedures.
Ability to accurately assess repairs and prepare detailed service estimates.
Excellent attention to detail and commitment to precision and quality craftsmanship.
Strong organizational skills and ability to manage multiple repair projects efficiently.
Ability to work independently while contributing to a collaborative team environment.
Positive attitude, professionalism, and strong communication skills.
Willingness to participate in continued watchmaking education and technical training.
Legally authorized to work in the United States.

Nice To Haves

Rolex Level 30 certification or higher.
WOSTEP certification (Watchmakers of Switzerland Training and Educational Program).
SAWTA certification (Swiss American Watchmakers Training Alliance).
CW21 certification (Certified Watchmaker of the 21st Century).
Experience servicing and restoring luxury watches.
Experience repairing mechanical and automatic watch movements.
Experience with watch case polishing, lapping, and refinishing.
Experience working with multiple luxury timepiece brands.
Experience with watch parts inventory and vendor coordination.
Customer service experience in a luxury retail or fine jewelry environment.

Responsibilities

Perform repairs, maintenance, and restoration on a variety of timepieces and luxury watch brands.
Diagnose mechanical issues and provide accurate, timely repair assessments.
Prepare detailed repair estimates for timepieces across multiple brands.
Maintain high standards of precision, craftsmanship, and quality throughout the repair process.
Perform watch case refinishing, including polishing and lapping.
Complete repairs efficiently while maintaining high workmanship standards.
Maintain a clean, organized, and professional workspace.
Store, organize, and maintain watchmaking tools, equipment, and consumables.
Perform routine maintenance on workshop tools and equipment.
Monitor spare-parts inventory and coordinate with parts vendors to ensure components are available.
Follow established procedures to maintain quality, efficiency, and consistency.
Work with shop administration, sales associates, and leadership to support a seamless repair experience.
Provide timely updates on repair progress, anticipated completion dates, and potential delays.
Communicate repair findings and recommendations clearly to support customer service.
Contribute to a collaborative team environment and demonstrate accountability, professionalism, and attention to detail.
Participate in continued watchmaking education and technical training.