Watch Operator – Junior

KBR•Chantilly, VA

15h•Onsite

About The Position

KBR’s National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country’s most critical role – protecting our national security. This is a contingent position based upon contract award. KBR is seeking a Jr. Watch Operator to provide real-time monitoring and operational support for mission-critical systems in a 24/7 environment. This role ensures continuous situational awareness, identifies anomalies, and escalates incidents according to established protocols. The specialist will maintain accurate event logs, assist in incident response, and coordinate with internal teams to resolve operational issues. Strong attention to detail and the ability to work effectively under pressure are essential for success. This position offers an opportunity to gain hands-on experience in watch operations and contribute to the reliability and security of enterprise systems. This role is performed full-time on site at a government facility and is contingent upon contract award.

Requirements

Master’s degree and 1 year of relevant experience with demonstrated expertise; OR Bachelor’s degree and 2 years of relevant experience with demonstrated expertise; OR No degree and 4 years of relevant experience with demonstrated expertise.
Experience with operational monitoring tools, dashboards, or incident management systems.
Ability to work rotating shifts in a 24/7 operational environment.
Familiarity with standard incident response and escalation procedures.
Active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance with adjudicated polygraph

Nice To Haves

Experience in a Network Operations Center (NOC), Security Operations Center (SOC), or similar watch-floor environment.
Knowledge of IT infrastructure components (servers, networks, cloud services) and their operational dependencies.
Exposure to cybersecurity principles and practices in an operational setting

Responsibilities

Monitor operational systems, dashboards, and alerts to ensure continuous availability and performance.
Detect and escalate anomalies, outages, or security incidents in accordance with standard operating procedures.
Maintain accurate documentation of events, actions taken, and system status updates.
Support incident triage and coordinate with technical teams for timely resolution.
Provide situational awareness updates and briefings to leadership during operational events.
Participate in shift handovers to ensure continuity of operations across watch teams.
Assist in refining operational procedures and contributing to process improvements.
Operate within a 24/7 shift schedule, including nights, weekends, and holidays.