Watch Officer (52250)

GAP SOLUTIONS INC•Washington, DC

5d•$95,000 - $105,000•Onsite

About The Position

The Architect of the Capitol (AOC), Office of the Chief Security Officer (OCSO) has a requirement for a law enforcement and security subject matter expert (SME) to support OCSO as a United States Capitol Police (USCP) Command Center Liaison (CCL). The support will be performed primarily through monitoring, tracking, coordination of AOC response, and notification of security events and incidents occurring on U.S. Capitol grounds and/or within the National Capitol Region (NCR). The AOC USCP CCL’s role will include supporting special events and circumstances that may include weekends, holidays and extended evening hours. Special Events may include, but are not limited to, late and weekend Congressional sessions, summer concerts, dignitary visits, Lying in States, National Special Security Events, inaugurations, unusual and extreme weather and other events impacting operations of the AOC as determined by the OCSO Contracting Officer’s Representative (COR). The AOC USCP CCL will serve as part of a team of CCLs that act as the focal point for command and control, communications, situational awareness, specialized technologies, and information collection, assessment, analysis, and dissemination of critical information under non-emergency and emergency conditions to support a common AOC operating picture. The AOC USCP CCL will monitor and track security events and incidents occurring on the U.S. Capitol grounds and within the NCR covering shifts 24 hours a day, seven days a week. The shifts are 0500-1300 hours, 1300-2100 hours and 2100-0500 hours. CCLs must be willing to work all shifts as required. All work will be conducted onsite at the USCP Command Center or specified alternate location.

Requirements

Bachelor’s degree with 8 years of relevant experience; or PhD with 4+ years of relevant experience; or Master’s degree with 6+ years of relevant experience; or Associate’s degree with 10+ years of relevant experience; or No degree with 12+ years of relevant experience
Active, fully adjudicated Top Secret clearance is REQUIRED for all personnel to start on the contract and must be maintained throughout the duration of employment.
Five (5) or more years of relevant experience in law enforcement, security, law enforcement liaison and/or emergency management work with demonstrated knowledge of command center and/or emergency operations center (EOC) best practices.
Demonstrated ability answering non-emergency and administrative phone lines and providing an appropriate response as required by the nature of the call.
Demonstrated ability prioritizing situations and dispatching appropriate resources using email and/or telephone communications.
Demonstrated ability working in a high-paced environment with rapidly changing priorities and the ability to adapt and manage the new priorities.
Demonstrated ability to manage multiple tasks with frequent interruptions and multiple priorities.
Strong oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact; able to adapt style and tone to effectively engage the audience.
Demonstrated ability to write and edit clear, concise, and grammatically correct documents (e.g., reports, special studies, policy, and procedures).
US Citizenship

Nice To Haves

Excellent active listening and verbal communication skills
Strong business writing ability
Flexible and adaptable attitude
Can conform to shifting priorities, demands, and timelines
Ability to elicit cooperation from a wide variety of stakeholders
Ability to discuss technical issues with non-technical, executive-level government officials

Responsibilities

Provide monitoring and reporting for information and intelligence pertinent to Capitol Complex security.
Monitor and report on reports from USCP and other agencies that support AOC jurisdictional incident management.
Monitor and report on media reports and other social media platforms.
Monitor and report on unusual events (e.g., earthquake activity, snow, extreme weather and man-made incidents).
Monitor and report on access impacts such as road closures, door closures or other space restrictions on the Capitol Complex and within the NCR.
Monitor and report on special event status such as protests, planned marches, concerts, etc., impacting the NCR and AOC facilities or operations, with a focus on the Capitol Complex.
Maintain daily contact with other Federal operations centers to ensure situational awareness reports of incidents with potential public security or safety consequences.
Review and recommend improvements to AOC checklists and site-specific binders.
Support the creation of Standard Operating Procedures (SOPs) for the AOC’s support to the USCP Command Center.
Provide recommendations to improve and update the SOPs on a monthly basis.
Coordinate AOC response to incidents affecting AOC operations and/or the security of the U.S. Capitol Complex.
Develop, produce, and/or contribute to daily reports including 'Start of Shift', 'Mid-Shift', and 'End of Shift' reports.
Provide 'incident reports' to designated AOC representatives within 5 minutes of when an issue or incident occurs that would impact AOC operations or mission, with updates occurring a minimum of every 30 minutes.
Provide inputs to a weekly report summarizing issues, notifications sent, and arrests on the Capitol Campus.
Provide inputs to a weekly special events calendar.
Provide inputs to a Bi-Weekly report summarizing report monitoring/notifications, defacement of government property, significant events, arrests, and Head of State Visits.
Provide inputs to a monthly status report listing incident type and date for all monitoring/notifications sent, and arrests on Capitol Campus.
Provide inputs to a separate monthly administrative report containing recommendations for SOP and reference material improvements, historical incident data, and administrative operational issues.
Provide support to OCSO and AOC in the form of incident management support and liaising with the United States Capitol Police, Sergeant at Arms of the Senate, Sergeant at Arms of the House of Representatives, and the Library of Congress.
Transmit critical Capitol Complex life-safety and situational awareness messages to OCSO and AOC leadership.