Waste Industry Residential Helper
About The Position
The Helper is responsible for assisting the refuse truck driver on pre-assigned and special routes to pick up garbage, yard waste, or recycling. This role involves physically handling solid waste, operating packing mechanisms, providing courteous customer service, ensuring proper waste transfer, and complying with all safety policies including ANSI, OSHA, and company guidelines. The Helper also assists the Driver in safely backing up the truck, cleaning the compactor blade, hopper, and truck, reporting safety or customer service issues, and performing general clean-up duties. The position may require working during emergency situations and assisting other routes as needed to complete daily work. Employees are also responsible for attending company-sponsored training and staying updated on current technology used by Waste Pro.
Requirements
- Be able to follow safe operating practices.
- Be able to learn and use interpersonal skills relating to good customer service.
- Be able and willing to work in a team environment.
- Be able to read, write and comprehend reports well enough to complete daily assignments.
Responsibilities
- Picks up solid waste and places it in the back of a rear load garbage truck on specified routes often done manually or by pushing toter to tipper.
- Lifts and carries trash bags, bulk items and containers to the truck for disposal.
- Climbs onto and off of the rear truck step to load refuse, waste and carts.
- Operates packing mechanism to compact waste into the truck.
- Provides a safe and Distinguishably Different level of service through courteous and expeditious customer service in all aspects of refuse operation to the general public and customers.
- Exhibits a positive attitude towards company, customer and municipal goals.
- Ensures garbage and recyclables at residences are picked up and transferred properly; pick up may require using back door.
- Answers questions for residents and directs them to contact Customer Service or appropriate government office for additional information.
- Must comply with all ANSI (American National Standards Institute), OSHA (Occupational Safety and Health Administration) and company safety polices including Waste Pro Absolute Guidelines.
- Assists Driver in safely backing up the truck by directing the Driver from the ground.
- Cleans behind the compactor blade with shovel and hoe when directed.
- Sprays and cleans the hopper and truck at the end of each shift or as needed.
- Reports any safety or customer service related issues to driver and supervisor, immediately.
- Performs a variety of manual duties in the clean-up of scattered refuse; Cleans up the area around accidental waste spills and ensures customers containers are replaced properly.
- May be required to work during emergency situations.
- Assists other routes as needed to complete daily work.
- Performs other job-related duties as assigned.
- Attend and participate in corporation sponsored training courses as assigned.
- Keep up to date on current technology, as job appropriate, being used by Waste Pro.
- Any additional job duties that may be assigned by the Supervisor.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
