Residential Helper for Waste Pick-Up

Waste Pro USA•Concord, NC

1d•Onsite

About The Position

The Helper is responsible for assisting the refuse truck driver on pre-assigned and special routes to pick up garbage, yard waste, or recycling in the greater Concord market. This role involves physically loading solid waste into the truck, operating the packing mechanism, and providing courteous customer service. The Helper must comply with all safety policies and assist the driver with truck maneuvers and cleaning.

Requirements

Be able to follow safe operating practices
Be able to learn and use interpersonal skills relating to good customer service
Be able and willing to work in a team environment
Be able to read, write and comprehend reports well enough to complete daily assignments
Physically able to push or pull independently (unassisted) 50 pounds between 800 and 1000 times a day
Physically able to lift independently (unassisted) 50 pounds from the ground to waist height between 800 and 1000 times a day
Physically able to get up and down from the cab of a commercial motor vehicle between 800 and 1000 times a day
Physically able to bend at the waist and knees between 800 and 1000 times a day
Physically able to work 8 to 12 hours in extreme weather conditions (heat, cold, rain and snow)
Ability to ride on the outside of the truck while servicing residential customers in low MPH areas

Responsibilities

Picks up solid waste and places it in the back of a rear load garbage truck on specified routes often done manually or by pushing toter to tipper
Lifts and carries trash bags, bulk items and containers to the truck for disposal
Climbs onto and off of the rear truck step to load refuse, waste and carts
Operates packing mechanism to compact waste into the truck
Provides a safe and Distinguishably Different level of service through courteous and expeditious customer service in all aspects of refuse operation to the general public and customers
Exhibits a positive attitude towards company, customer and municipal goals
Ensures garbage and recyclables at residences are picked up and transferred properly; pick up may require using back door
Answers questions for residents and directs them to contact Customer Service or appropriate government office for additional information
Must comply with all ANSI (American National Standards Institute), OSHA (Occupational Safety and Health Administration) and company safety polices including Waste Pro Absolute Guidelines
Assists Driver in safely backing up the truck by directing the Driver from the ground
Cleans behind the compactor blade with shovel and hoe when directed
Sprays and cleans the hopper and truck at the end of each shift or as needed
Reports any safety or customer service related issues to driver and supervisor, immediately
Performs a variety of manual duties in the clean-up of scattered refuse
Cleans up the area around accidental waste spills and ensures customers containers are replaced properly
May be required to work during emergency situations
Assists other routes as needed to complete daily work
Performs other job-related duties as assigned
Attend and participate in corporation sponsored training courses as assigned
Keep up to date on current technology, as job appropriate, being used by Waste Pro
Perform any additional job duties that may be assigned by the Supervisor