Wash Operations Mechanic - West Michigan

Tommy's•Grand Rapids, MI

14d•Onsite

About The Position

Join our highly successful team at Tommy's Express Car Wash! If you're great with guest service, confident with technology, enjoy working in a fast-paced but supportive team environment, you'll love Tommy's Express! Tommy’s Express is a national franchise for outstanding car washes and car care services. Powered by industry leading technology and decades of experience and planning, Tommy's Express car washes deliver a cutting-edge car wash experience unlike anything you've encountered before. Our fully automatic washes feature advances including the easy-loading car wash dual belt conveyor, wide open car wash bay for natural lighting, advanced presoak and sealer services, and free high-power self-serve vacuums on site. Tommy’s Express Operations consists of a number of corporately owned Tommy’s Express car wash locations across the country. This is a quickly growing operation with intentions to open or acquire 3-5 new locations per year through the launch of Tommy’s Express Capital, a new private fund strategy.

Requirements

High school diploma or GED.
2-4 years of mechanical maintenance experience
Previous car wash industry maintenance experience
Plumbing experience
Electrical experience
Excellent written and oral communication skills
Process-oriented and strong collaborator with ability to communicate and manage well at all levels of the organization and across various departments
Strong organizational and time management skills; ability to multitask and prioritize workload
Highly adaptable with strong problem-solving and critical thinking skills; ability to exercise good judgment and make sound data-backed decisions
High level of integrity and dependability with a strong sense of urgency and results-orientation
Views customer care as high priority; exhibits a positive can-do attitude
Displays a strong initiative and drive to identify gaps and fill them

Nice To Haves

Welding experience is a plus

Responsibilities

Oversee and assist with the completion of all major maintenance/repairs for all locations.
Track and plan all preventative maintenance for all locations.
Provide teams with on call support every day of the week.
Respond quickly to all wash down situations whether over the phone or by showing up to help on site.
Manage monthly maintenance on all pumps and equipment.
Assist in the ordering of proper equipment for each site.
Communicate with all site teams to see if they have noticed any issues that was not detected by Wash Ops Mechanic.
Ensure fall maintenance is completed for each site.
Monitor wash quality and detergent use for each site and manage monthly volumetrics.
Help train wash technicians on regular maintenance and emergency maintenance situations.
Ensure completion of weekly equipment audits.
Follow safety guidelines.
Train and uphold safety guidelines.
Other Duties as assigned

Benefits

Base pay and eligibility for annual profit-sharing bonus
Full insurance package including Health, Dental, Vision, Life, Disability, Employee Assistance
401k match and complimentary financial planning services
Dependent care FSA with on-site Daycare Options
Paid time off and paid holidays
Opportunity for continued education and tuition assistance
Valuable learning and development program
Significant ability to grow internally for motivated and strong performing team members
Fun, energetic, family-oriented work culture with an emphasis on team member morale
Growing nationwide brand / presence
Mileage reimbursement for travel between sites