Wash Attendant

MinuteMan Car WashToledo, OH
Onsite

About The Position

The Wash Attendant is responsible for preparing vehicles to MinuteMan standards, ensuring customers receive the correct wash, and maintaining the cleanliness of the tunnel and property. This role requires a positive attitude, customer service skills, and the ability to monitor cars for safety during the wash process.

Requirements

  • Six months related job experience
  • Physical labor
  • Proactive work ethic
  • On time to work
  • Respect leadership
  • Communicate openly and honestly
  • Acceptance to be wet all day

Responsibilities

  • Prep vehicles to MinuteMan standards and ensure customers get the correct wash.
  • Demonstrate a positive attitude toward customers at all times.
  • Maintain tunnel and property cleanliness to MinuteMan standards.
  • Monitor cars in the tunnel to ensure vehicle safety.
  • Provide customer service as needed.
  • Greet customers with a smile and acknowledgement to build rapport.
  • Address customer concerns and questions.
  • Prepare cars before entering the wash.
  • Assist customers as needed to have the car in neutral when entering the wash.
  • Be aware and monitor cars moving through the tunnel until fully exited.
  • Identify and report any problems or issues with the wash mechanics.
  • Direct customer issues and incidents to a Member Service and Sales Rep and/or GM.
  • Understand and follow all safety procedures.
  • Follow and document duties in checklist or process app.
  • Keep tunnel cleaned as outlined in Checklist Process.
  • Keep grounds cleaned to the standard your GM has instructed.
  • Follow opening duties as outlined in Checklist.
  • Follow closing duties as outlined in Checklist.
  • Reset and adjust queue when it’s not working.
  • Troubleshoot problems you’ve been trained on.
  • Be proactive in clean up and washing.
  • Follow all company policies and procedures.
  • Work the hours scheduled each week or coordinate trades through your GM.

Benefits

  • Daily Cash Tips
  • Employee discounts
  • Flexible schedule
  • Five days Paid Time Off accrued after one year of employment (full time employees only)
  • We close on all major holidays
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